Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Djeffry Duarte

Exeter,England

Summary

Knowledgeable professional with expertise in the restaurant/takeaway industry. Proven track record of consistently meeting and exceeding customer expectations and improving operational efficiency. Adept at leading and motivating teams to provide exceptional customer service and quality products. Committed to creating an enjoyable and positive work environment for all employees. As i have shown in my work history, i had worked in smart fish bar for 3 years this is where i learnt where to get good customer service and have good experience dealing with food/customers, at smart fish bar i had to get us reviews and repetitive customers i did this through being friendly and respectful towards customers. I have worked with a team at smart fish bar which included 3 people on till/line, and two in the kitchen. As of college I play for the football academy, which i am the captain for which means I’m responsible for leading, motivate to keep going and I have clear communication.

I worked with tortilla for 1 year and was able to enriched hospitality experience at tortilla despite the delays in promised supervisor contract when i turned 18 due the managerial change.

Overview

4
4
years of professional experience

Work History

Tortilla

Team Memeber
07.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated capacity to rapidly acquire news skills and adjust to changing environments.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.

Hospitality Worker

Smart Fish Bar
03.2021 - 06.2024
  • Greeted customers warmly and assisted when needed.
  • Monitored inventory levels and restocked items as needed for guests.
  • Provided exceptional customer service to guests during their stay.
  • Coordinated with staff to ensure that guest requirements and requests were met in a timely manner.
  • Recorded guest comments or complaints, referring customers to managers as needed.
  • Made and confirmed reservations.
  • Prepared for basic food service, such as setting up continental breakfast and coffee and tea supplies.

Education

B.T.E.C - sports and personal fitness

Exeter college
exeter

Skills

  • Food Preparation
  • Event preparation
  • Food safety knowledge
  • Cleaning and sanitizing
  • Upselling strategies
  • Customer Service
  • Time Management
  • Multitasking
  • Teamwork and Collaboration
  • Adaptability
  • Fast learner

LANGUAGES

Portuguese Native
Spanish Intermediate (B1)

Timeline

Tortilla

Team Memeber
07.2024 - Current

Hospitality Worker

Smart Fish Bar
03.2021 - 06.2024

B.T.E.C - sports and personal fitness

Exeter college
Djeffry Duarte