Dynamic and empathetic professional with a proven track record in enhancing guest experiences at Summit One Vanderbilt through exceptional communication and complaint handling. Skilled in computer applications and guest relations, consistently increased guest retention. Expert in fostering a welcoming environment, demonstrating both hard and soft skills in customer service excellence.
Experienced with guest interaction, conflict resolution, and ensuring guest satisfaction. Utilizes strong communication and interpersonal skills to create welcoming environment. Track record of maintaining high service standards and fostering positive guest relations.