Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Djeneba Thiam

Upper Darby,PA

Summary

Driven Assistant Manager, enhancing customer satisfaction and streamlining operations. Excelled in staff supervision and project management, fostering team motivation and ensuring financial accuracy. Demonstrated expertise in customer relations and money handling, significantly improving the service experience.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Popeyes® Louisana Kitchen
08.2019 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Education

Bachelor of Science - Applied Business

Wilmington University
New Castle, DE
06.2024

Associate of Science - Business Administration

Camden County College
Blackwood, NJ
04.2023

Bachelor of Science - Business Management

Sup'Tema
Fès, Maroc
06.2018

High School Diploma -

Lycée Talibi Sanogo
Bamako, Mali
06.2015

Skills

Money Handling

Customer Relations

Team motivation

Product and service knowledge

Staff Supervision

Office 365

Project Management

Languages

French
Native or Bilingual
English
Native or Bilingual

Timeline

Assistant Manager

Popeyes® Louisana Kitchen
08.2019 - Current

Bachelor of Science - Applied Business

Wilmington University

Associate of Science - Business Administration

Camden County College

Bachelor of Science - Business Management

Sup'Tema

High School Diploma -

Lycée Talibi Sanogo
Djeneba Thiam