Professional property management expert ready to deliver outstanding results. Strong background in overseeing properties, ensuring tenant satisfaction, and managing budgets. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease negotiations, maintenance supervision, and tenant relations. Known for reliability, problem-solving, and achieving goals.
Hi, I’m
Djenipher Major
Fort Lauderdale,FL
Summary
Overview
11
years of professional experience
1
Certification
Work History
VITAS Healthcare
Facilities Specialist
02.2024 - Current
Job overview
- Performed routine facility walk-throughs to identify potential issues before they escalate into costly repairs or safety hazards.
- Maintained accurate records of all building systems, equipment warranties, and maintenance schedules to facilitate effective asset management practices.
- Collaborated with cross-functional teams on facility projects, ensuring timely completion without disrupting daily operations.
- Assisted with logistical requirements for events and meetings.
Atlantic Pacific
Assistant Property Manager
10.2022 - 02.2024
Job overview
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
Royal American Management
Assistant Community Manager
10.2019 - 12.2021
Job overview
- Increased office organization by creating filing systems and managing confidential information carefully.
- Evaluated property conditions and recommended improvements.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Resolved tenant issues quickly and increased tenant retention by 10%
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
Carlisle Property Management
Property Manager
08.2017 - 10.2019
Job overview
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Handled disciplinary actions, performance appraisals and terminations of company staff.
- Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
- Maintained sufficient number of units market-ready for lease.
- Developed, reviewed and submitted property operating and capital budgets.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Decreased operating costs 20% by implementing cost control procedures
Ocean Club Condominium Association
Front Desk Receptionist
02.2016 - 08.2017
Job overview
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Resolved service-related problems and documented actions in system.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Explained details regarding property to acclimate patrons to resort environment.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Increased sales by 10%
Rainbows Shops
Sales Associate
12.2013 - 02.2016
Job overview
- Helped customers locate products and checked store system for merchandise at other sites.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Logged reports, expenses, receipts and sales documents into digital database.
- Managed efficient cash register operations.
- Managed over 50 customer calls per day
Education
Broward College
Bachelor of Arts from Architecture
10.2024
University Overview
Miami International University of Art And Design
Bachelor of Arts from Interior Design
09.2022
University Overview
North Miami Senior High School
High School Diploma
06.2014
University Overview
Skills
- Payment management
- Contract Negotiation
- Property management
- Proficient in Microsoft Word, Powerpoint, Outlook, AutoCad, Revit BIM, SketchUP
- Leasing and sales
- Affordable housing programs knowledge
- Financial budgeting and reporting
- Proficient in Yardi, OneSite
- Marketing and Advertising
- Inspect Buildings
- Customer service-focused
- Property inspections
- Exceptional oral and written communication skills
Certification
- Licensed Real Estate Agent
Languages
English
Full Professional
French
Limited Working
Timeline
Facilities Specialist
VITAS Healthcare
02.2024 - Current
Assistant Property Manager
Atlantic Pacific
10.2022 - 02.2024
Assistant Community Manager
Royal American Management
10.2019 - 12.2021
Property Manager
Carlisle Property Management
08.2017 - 10.2019
Front Desk Receptionist
Ocean Club Condominium Association
02.2016 - 08.2017
Sales Associate
Rainbows Shops
12.2013 - 02.2016
Miami International University of Art And Design
Bachelor of Arts from Interior Design
North Miami Senior High School
High School Diploma
Broward College
Bachelor of Arts from Architecture
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