Versatile professional with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
HR Generalist
Best Practice Medicine
05.2023 - 03.2024
Improved employee retention by implementing effective onboarding and training programs for over 300 employees.
Streamlined HR processes for increased efficiency and reduced administrative workload.
Reduced employee turnover with proactive conflict resolution and performance management strategies.
Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
Corporate Recruiter
7-Eleven (Contract Through NextStep Recruiting)
03.2022 - 05.2023
Enhanced candidate pool by implementing advanced sourcing techniques and utilizing various recruitment channels.
Streamlined th hiring process by collaborating with department managers to develop accurate job descriptions and requirements.
Reduced time-to-fill for open positions by establishing efficient interview scheduling procedures.
Improved candidate experience through timely communication, providing feedback, and maintaining transparency throughout the hiring process.
Increased offer acceptance rate by conducting thorough pre-screening interviews and effectively selling company culture and benefits.
Chief Executive Officer
Jobgenix
08.2018 - 03.2022
Increased company revenue by implementing innovative business strategies and expanding product offerings.
Streamlined operations for improved efficiency, reducing overall costs and increasing profitability.
Developed and executed comprehensive marketing campaigns, driving significant growth in customer base.
Streamlined project management processes by implementing new organizational tools and software.
Established effective communication among team members for enhanced collaboration and successful project completion.
Streamlined HR processes by implementing efficient workflows and reducing paperwork.
Increased talent pool by implementing effective recruitment strategies, including targeted job postings and networking events.
Negotiated favorable contracts with vendors, resulting in cost savings on various HR services and products.
Developed key operational initiatives to drive and maintain substantial business growth.
Training & Orientation Specialist
Banyan Treatment Center
10.2017 - 12.2018
Enhanced team productivity by streamlining processes and implementing time-saving strategies.
Developed strong client relationships through consistent communication and attentive service.
Reduced costs by identifying inefficiencies in operations and implementing cost-saving measures.
Streamlined onboarding process for over 350 new hires, resulting in reduced time to productivity.
Enhanced employee performance by developing and implementing comprehensive training programs.
Collaborated with department managers to identify skill gaps and develop targeted training interventions.
Managed budgets for multiple training projects, optimizing resource allocation and maximizing return on investment.
Developed customized training materials including presentations, job aids, and facilitator guides for effective knowledge transfer.
Partnered with external vendors to source specialized training content when necessary while ensuring cost-effective solutions were achieved.
Enhanced HR compliance by implementing effective policies, guidelines, and procedures.
Conducted thorough internal audits for over 1000 employees in multi-state, to identify gaps in regulatory compliance, leading to targeted corrective action plans.
Ensured company adherence to federal and state employment laws through consistent monitoring and updates of HR practices.
Collaborated with cross-functional teams to integrate diversity and inclusion initiatives into company culture and operations.
HR Director
Kinam Hotel
12.2015 - 04.2017
Enhanced employee satisfaction by implementing streamlined HR processes and tools.
Reduced time spent on administrative tasks, allowing HR team members to focus on strategic initiatives.
Developed comprehensive onboarding programs for new hires, improving retention rates and overall satisfaction.
Established strong relationships with both employees and management teams, fostering a collaborative work environment.
Oversaw talent acquisition efforts, ensuring alignment with company values and growth strategies.
Managed employee relations issues with care and confidentiality, maintaining trust with staff members while resolving conflicts effectively.
Designed performance management systems that supported employee development and organizational success.
Optimized HR budget allocation by strategically reallocating resources based on department needs and priorities.
Directed benefits administration process, leading to increased employee understanding and utilization of available offerings.
Operation Manager
Pacific Entertainment
02.2014 - 01.2016
Improved operational efficiency by streamlining processes and implementing cost-saving measures.
Reduced turnaround time for project completion through effective resource allocation and team management.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Education
Bachelor of Science - Criminal Justice
Florida International University
Miami, FL
Skills
Talent Acquisition
Onboarding and Orientation
Internal Communications
Strategic Planning
Document Management
Project Planning
Resource Allocation
Schedule Management
Staff Management
Multiple Priorities Management
Budget coordination
Project Management
Accomplishments
Reduced department operating costs by 30% in less than 6 months.
Supervised team of 15+ staff members.
Documented and resolved benefits issue which led to an increased in employee morale and engagement.
Certification
SHRM-CP - Certified Professional in Human Resources
Google Project Management - Professional Certificate
CAPM - Certified Associate in Project Management (In progress)