Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Djibril Lo

The Bronx

Summary

Dynamic manager with a friendly demeanor at MAMA AFRICA ON WHEELS LLC, I excelled in enhancing customer loyalty through effective problem-solving and exceptional service. Trained staff in cash handling and optimized promotional displays, significantly boosting sales while fostering teamwork and collaboration in a fast-paced environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

DRIVER UBER TAXI OR LYFT

DRIVER UBER TAXI OR LYFT
07.2025 - Current
  • Provided safe and reliable transportation for passengers across various routes.
  • Maintained excellent customer service, ensuring positive rider experiences and high ratings.
  • Navigated efficiently using GPS technology to optimize travel routes and reduce wait times.
  • Conducted regular vehicle inspections to ensure compliance with safety standards and regulations.

DELIVER PACKAGES AMAZON HUB OR FLEX

DELIVER AMAZON FOR THE RESTAURANT
07.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Manager – Mama Africa On Wheels LLC Restaurant

AFRICAN RESTAURANT
01.2025 - Current
  • Oversaw daily operations, ensuring efficient service delivery and customer satisfaction.
  • Trained and mentored staff on food preparation and safety protocols.
  • Developed and implemented new menu items to enhance customer experience.
  • Managed inventory levels, reducing waste through effective stock control practices.

Restaurant MAMA AFRICA ON WHEELS LLC

Manager,supervisor
09.2024 - Current
  • Assisted in creation of promotional displays, attracting customer attention and boosting sales.
  • Facilitated seamless returns and exchanges, maintaining customer trust and loyalty.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained clean and organized checkout areas to enhance customer experience.
  • Trained new employees on cash handling procedures and customer service protocols.
  • Processed customer orders and accurately handled payment transactions.

UBER EATS

DRIVER UBER EATS
01.2024 - 08.2024
  • Increased organizational resilience to cyber threats, leading initiative for adoption of multi-factor authentication across all systems.
  • Exceeded operational standards through diligent monitoring of surveillance sensors and swift response to potential threats.
  • Established long-term monitoring programs that enabled early detection of emerging ecological threats or significant population declines.
  • Conducted thorough research on industry trends, ensuring proactive preparedness against potential threats to reputation.

Education

High School Diploma -

ENSUP AFRIQUE
SENEGAL
07-2017

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Certification

  • Licensed - DRIVER LICENCE CLASS E
  • Licensed TLC LICENCE NEW YORK
  • Certified FOOD HANDLER CERTICATE

Languages

English
Professional Working
French
Full Professional

Timeline

DRIVER UBER TAXI OR LYFT

DRIVER UBER TAXI OR LYFT
07.2025 - Current

DELIVER PACKAGES AMAZON HUB OR FLEX

DELIVER AMAZON FOR THE RESTAURANT
07.2025 - Current

Manager – Mama Africa On Wheels LLC Restaurant

AFRICAN RESTAURANT
01.2025 - Current

Restaurant MAMA AFRICA ON WHEELS LLC

Manager,supervisor
09.2024 - Current

UBER EATS

DRIVER UBER EATS
01.2024 - 08.2024

High School Diploma -

ENSUP AFRIQUE