Summary
Overview
Work History
Education
Skills
Timeline
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Djiby Ndiaye

New York,NY

Summary

Adept at managing high-volume transactions and delivering exceptional customer service, I have a proven track record of driving business growth at Comptoir Commercial Cheikhoul Khadim, Senegal, with over 100 million FCA in revenue. Fluent in French and skilled in using key money transfer systems, my background includes enhancing financial accuracy and client satisfaction.

Overview

12
12
years of professional experience

Work History

Cashier

Lincoln Market
New York, NY
01.2024 - Current
  • Accurately handle cash, credit, and other payment methods at checkout.
  • Provide excellent customer service, ensuring a positive shopping experience.
  • Maintain cleanliness and organization of the register area.

Money Transfer Agent

Sendwave, Orange Money, Joni Joni, Senegal
Dakar Senegal
07.2016 - 07.2023
  • Processed over 5 million transactions daily, ensuring accuracy and compliance with regulatory standards.
  • Provided exceptional service to clients, ensuring trust and satisfaction in money transfer operations.
  • Managed financial reporting and reconciliations for large-scale daily transactions.

Owner

Comptoir Commercial Cheikhoul Khadim, Senegal
Dakar Senegal
02.2015 - 06.2022
  • Successfully managed a business with over 100 million FCA in revenue.
  • Oversaw daily operations, including customer relations, inventory management, and financial transactions.
  • Developed and executed strategic plans to drive business growth and profitability.

Intern – Business Development

Cheikh Anta Diop University Business Incubator, Da
Dakar, Senegal
06.2013 - 08.2013
  • Researched local markets to find opportunities for small businesses to grow.
  • Helped create business proposals and presentations for university projects.
  • Worked with teams to develop strategies for startups and entrepreneurs.

Education

High School Diploma -

Cheikh Anta Diop University
Dakar, Senegal
06-2015

Some College (No Degree) -

SUNY Manhattan Educational Opportunity Center
New York

Skills

  • Languages: Fluent in French, Intermediate in English
  • Proficient in financial transaction management, customer service, and business operations
  • Certified in FO1 and FO2 security protocols
  • Experienced with TLC and handling high-volume transactions
  • Skilled in using money transfer systems like Sendwave, Orange Money, and Joni Joni

Timeline

Cashier

Lincoln Market
01.2024 - Current

Money Transfer Agent

Sendwave, Orange Money, Joni Joni, Senegal
07.2016 - 07.2023

Owner

Comptoir Commercial Cheikhoul Khadim, Senegal
02.2015 - 06.2022

Intern – Business Development

Cheikh Anta Diop University Business Incubator, Da
06.2013 - 08.2013

High School Diploma -

Cheikh Anta Diop University

Some College (No Degree) -

SUNY Manhattan Educational Opportunity Center

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Djiby Ndiaye