DJ-Marcus MaDizon
Emeryville,CA
Summary
To secure a position in an professional and respectful work environment that has room to grow
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations Specialist
Apple Inc.
12.2021 - Current
- Collaborates with the team to develop and roll out new practices.
- Analyzed data and results trends to identify process improvements, and implement solutions.
- Supports Product Zone and Genius Bar in dynamic scenarios.
- Maintains standards for organization and shipping processes.
- Uses collaborative work and problem-solving to find solutions for variances.
Product Zone Specialist
Apple Inc.
08.2021 - 12.2021
- Approached customers and developed catered solutions.
- Showcased demonstrations of Apple product features.
- Guided customers through the activation and trade-in processes.
- Assissted with personalizing setup for new devices.
- Used other opportunities to support varioua areas of the store.
Education
Graduate -
Alameda High School
Alameda, CA06-2011
Skills
- Supportive interaction style
- Operational productivity
- Effective communication
- Strategic problem-solving
- Collaborative teamwork
- Responsive to evolving challenges and priorities
Certification
- Battery Safety and Shipment Training - 2023-2024
Timeline
Operations Specialist
Apple Inc.
12.2021 - Current
Product Zone Specialist
Apple Inc.
08.2021 - 12.2021
Graduate -
Alameda High School