Summary
Overview
Work History
Education
Skills
Timeline
Generic

Djoanna Rusch

Orlando,FL

Summary

Highly-motivated employee with desire to take a new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hard working employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

21
21
years of professional experience

Work History

Restaurant Busser

Universal Citywalk (Margaritaville)
Orlando, Florida
11.2023 - Current
  • Reset tables in a timely manner with clean silverware, napkins and condiments.
  • Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
  • Swept floors and removed garbage from dining area.
  • Performed opening duties including setting up side stations for service staff.
  • Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
  • Delivered excellent customer service by being friendly and accommodating guest needs.

Parking Attendant

Walt Disney World Resort
Lake Buena Vista, FL
03.2024 - 09.2024
  • Greeted customers and provided information about parking fees, regulations and services.
  • Assisted customers with finding available spaces in the lot.
  • Enforced rules regarding illegal or improper parking of vehicles.
  • Directed traffic flow within the lot as needed to maintain safety and orderliness.
  • Resolved customer complaints in a professional manner while following established guidelines.

Operation Specialist

US Navy
San Diego, CA
09.2004 - 12.2008
  • Stood watch in ships' bows or bridge wings to look for obstructions or locate navigational aids.
  • Maintained accurate records of navigational activities such as voyage plans, weather reports and nautical charts.
  • Cleaned, maintained, and mended ship decks and assessed areas requiring major damage repair.

Education

Some College (No Degree) - Business Management

Anne Arundel Community College
Arnold, MD

Skills

  • Process Improvement
  • Experience in Leadership
  • Clerical support
  • Task prioritization
  • Teamwork and Collaboration

Timeline

Parking Attendant

Walt Disney World Resort
03.2024 - 09.2024

Restaurant Busser

Universal Citywalk (Margaritaville)
11.2023 - Current

Operation Specialist

US Navy
09.2004 - 12.2008

Some College (No Degree) - Business Management

Anne Arundel Community College
Djoanna Rusch