Djoanna Rusch
Orlando,FL
Summary
Highly-motivated employee with desire to take a new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hard working employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
21
21
years of professional experience
Work History
Restaurant Busser
Universal Citywalk (Margaritaville)
Orlando, Florida
11.2023 - Current
- Reset tables in a timely manner with clean silverware, napkins and condiments.
- Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
- Swept floors and removed garbage from dining area.
- Performed opening duties including setting up side stations for service staff.
- Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
- Delivered excellent customer service by being friendly and accommodating guest needs.
Parking Attendant
Walt Disney World Resort
Lake Buena Vista, FL
03.2024 - 09.2024
- Greeted customers and provided information about parking fees, regulations and services.
- Assisted customers with finding available spaces in the lot.
- Enforced rules regarding illegal or improper parking of vehicles.
- Directed traffic flow within the lot as needed to maintain safety and orderliness.
- Resolved customer complaints in a professional manner while following established guidelines.
Operation Specialist
US Navy
San Diego, CA
09.2004 - 12.2008
- Stood watch in ships' bows or bridge wings to look for obstructions or locate navigational aids.
- Maintained accurate records of navigational activities such as voyage plans, weather reports and nautical charts.
- Cleaned, maintained, and mended ship decks and assessed areas requiring major damage repair.
Education
Some College (No Degree) - Business Management
Anne Arundel Community College
Arnold, MDSkills
- Process Improvement
- Experience in Leadership
- Clerical support
- Task prioritization
- Teamwork and Collaboration
Timeline
Parking Attendant
Walt Disney World Resort
03.2024 - 09.2024
Restaurant Busser
Universal Citywalk (Margaritaville)
11.2023 - Current
Operation Specialist
US Navy
09.2004 - 12.2008
Some College (No Degree) - Business Management
Anne Arundel Community College
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