Djonibek Mamatkulov

• Conducted user research by identifying and targeting science teachers as a key audience
• Designed and distributed surveys across multiple schools to gather insights on educator needs
• Analyzed responses to identify key pain points in teaching and content creation
• Developed and presented a solution using Adobe Express, highlighting advantages over competing platforms (e.g., Canva)

• Collaborated with peers to develop and refine project strategy and presentation

• Provided customer service to a high volume of customers, building strong relationships and repeat interactions
• Processed cash and card transactions quickly and accurately, improving efficiency over time
• Restocked and organized inventory (snacks, beverages, household items) to maintain store presentation
• Assisted manager with pricing decisions and provided input on product demand and inventory selection
• Developed strong communication skills through consistent customer interaction

• Created and managed two Shopify e-commerce stores, testing multiple product niches
• Developed product listings, pricing strategies, and website branding
• Generated approximately $3,000 in revenue through product testing and marketing efforts
• Analyzed customer feedback and adjusted product offerings based on demand and performance
• Pivoted product strategy to reduce chargebacks and improve customer satisfaction