Djordje Cigan
Novi Sad
Summary
Dedicated, reliable, and team-oriented person. I am an enthusiastic and newly certified Manual QA Tester looking to launch a career in software quality assurance. With a strong foundation in testing principles gained through my certification, I am equipped with the skills needed to ensure software reliability and contribute to delivering exceptional user experiences. I am a proactive professional with a passion for learning and a drive to excel in my career.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manual QA Engineer
Yu Spin D.O.O.
03.2025 - 05.2025
- Performed manual testing of web and mobile applications to identify bugs, inconsistencies, and usability issues.
- Created and executed detailed test cases based on functional requirements and specifications.
- Logged, tracked, and retested defects using issue tracking tools
- Collaborated with developers and QA team members to verify fixes and ensure product quality.
- Conducted regression, smoke, and exploratory testing to validate software stability and performance.
- Utilized SQL to query and validate data integrity across relational databases.
- Supported test documentation and contributed to improving QA processes and best practices.
Bartender
Velvet restaurant
06.2022 - 02.2025
- Greet customers and provide excellent customer service throughout their visit
- Take orders accurately and efficiently, providing recommendations when requested
- Prepare a wide range of alcoholic and non-alcoholic beverages, including cocktails, beer, wine, and spirits
- Have a thorough knowledge of drink recipes, ingredients, and proper serving techniques
- Maintain a clean and organized bar area, including keeping bar tools and ingredients well-stocked and organized
- Handle cash and card transactions accurately and responsibly
- Process payments, issue receipts, and manage the cash register effectively
- Keep track of inventory levels and restock supplies as needed
- Work closely with other bar staff, servers, and kitchen staff to ensure smooth operations
- Assist in training new staff members and sharing knowledge of drink recipes and bar procedures
- Promote special offers, events, and featured drinks to customers
- Use suggestive selling techniques to increase sales and enhance the customer experience
- Adapt to changing circumstances and customer preferences to maintain high quality service
Bartender
Secer & Soul restaurant
06.2017 - 05.2022
- Customer service
- Mixology and drink preparation
- Cash Handling and Transactions
- Maintaining Bar Operations
- Ensure compliance with all relevant health, safety, and sanitation regulations
- Team Collaboration
- Handle difficult situations with tact and diplomacy, seeking solutions that satisfy both customers and management
Freight Specialist
Taylor Shipping Solutions
03.2015 - 04.2017
- Coordinate transportation of freight, including arranging shipments, scheduling pickups, and deliveries, and tracking shipments to ensure on-time delivery
- Select appropriate carriers or transportation methods based on factors such as cost, transit time, and product specifications
- Negotiate rates with carriers and freight brokers to secure competitive pricing and favorable terms
- Maintain detailed records of shipments, including tracking information, delivery status, and billing details
- Identify and resolve transportation issues, such as delays, damages, or discrepancies, by working closely with carriers, customers, and other relevant parties
- Monitor transportation costs and identify opportunities for cost savings, such as optimizing shipping routes, consolidating shipments, or negotiating volume discounts
- Collaborate with other departments, such as procurement, warehousing, and customer service, to ensure alignment and coordination of logistics activities
- Participate in training programs and professional development opportunities to enhance skills and knowledge
Education
The Higher Education Technical School of Professional Studies
10.2013
High School - undefined
Mihajlo Pupin High School
06.2013
Skills
- Critical thinking
- Problem solving skills
- Adaptability
- Effective Time Management
- Fast Learner
- Functional testing
- Writing test cases and scenarios
- Writing defect reports
- Black box testing
- Grey box testing
- Azure DevOps
- SQL Database
- Drivt
- Jira
- Agile
Certification
Certified Manual QA, Poslovna Savršenost D.O.O., 10/01/24
Languages
English
Personal Information
- Date of Birth: 03/07/96
- Driving License: B
Timeline
Manual QA Engineer
Yu Spin D.O.O.
03.2025 - 05.2025
Bartender
Velvet restaurant
06.2022 - 02.2025
Bartender
Secer & Soul restaurant
06.2017 - 05.2022
Freight Specialist
Taylor Shipping Solutions
03.2015 - 04.2017
High School - undefined
Mihajlo Pupin High School
The Higher Education Technical School of Professional Studies
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