Djordje Zikic
Huntington Beach,CA
Summary
Highly motivated and results-driven manager with over 10 years of experience in achieving revenue growth and leading high performing sales. My ability to multitask has driven me to continuously set new goals for myself. Being multiculturally well seasoned has allowed me to expand professionally as well as personally, keeping me on the path of continuous growth.
Overview
11
11
years of professional experience
Work History
Chief Executive Officer
NDS Global
Huntington Beach, CA
10.2020 - Current
- Implementing and successfully executing strategies, reaching goals of desired workflow from the ground up.
- Managing routes and schedules by delegating them to owner-operators and supervising daily tasks.
- Multiplying revenue each year (300% growth) by taking calculated risks and strategically reinvesting profits.
- Motivating those in collaboration with my company to consistently improve performance through incentive plans and providing support to achieve them.
- Negotiated contracts with vendors and service providers to secure favorable terms of service.
- Developed marketing strategies to increase company portfolio and its presence within the market.
Operations Manager
VZ UNITED
08.2016 - 09.2020
- Implemented optimized procedures for higher efficiency and helped company evolve and grow.
- Implemented business strategies, effectively targeting new markets causing 30% in increasing revenue.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Analyzed and reported on key performance metrics to ownership.
- Negotiated contracts with brokers and suppliers to obtain best pricing and terms as well as decreasing expenses and increasing profit by 20%.
- Using exceptional interpersonal skills to build strong connections and rapport with clients.
- Recruited, hired, and trained personnel and establishing key internal functions.
- Handled problematic customers and clients to assist dispatch team and maintain excellent customer service.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Devised processes to boost long-term business success and increase profit levels.
Key Account Manager
Telenor
12.2014 - 01.2016
- Maintaining and growing portfolio of small and medium size business consumers.
- Responsible for consultative selling, effective customer solutions and promoting compelling business opportunities for mobile solutions, landline, tracking and data/internet.
- Boosted costumer satisfaction by connecting designated teams and providing training and skills to optimize service delivery in alignment with their company's needs.
- Improved account management by proactively monitoring potential competitive threats and outlining solutions.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Responsible for first business landline and office internet service contract.
- Met existing customers to review current services and expand sales opportunities.
Sales Manager
Veletabak D.O.O.
10.2012 - 06.2014
- Handled client relations, issues, enabling quick resolution and client satisfaction by increasing level of trust.
- Maintained relationships with 59 clients (165 locations overall) by identifying needs.
- Coached 5 employees in successful selling methods and encouraged cross-selling to boost revenue.
- Performed high level of sales of each product company offered as well as strategically placing products in designated area to maximize their visibility and furthermore boosting sales.
Education
BBA - International Business
Novi Sad School of Business
Novi Sad, Serbia08.2010
International Business
East Central University
Ada, OKHigh School Diploma -
Technical High School
Sabac, Serbia05.2004
Skills
- Business Launch and Development
- Marketing
- Financial/Business Administration
- Capital Pursuit
- Exceptional Communication Skills
- Motivational Leadership
- Self reliant yet strong team player
- Recruiting and Training
- Superb Sales Strategist
- Tech savvy
- Multitasking
Languages
English
Native or Bilingual
Serbian
Native or Bilingual
Hungarian
Elementary
Timeline
Chief Executive Officer
NDS Global
10.2020 - Current
Operations Manager
VZ UNITED
08.2016 - 09.2020
Key Account Manager
Telenor
12.2014 - 01.2016
Sales Manager
Veletabak D.O.O.
10.2012 - 06.2014
BBA - International Business
Novi Sad School of Business
International Business
East Central University
High School Diploma -
Technical High School
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