Andre Robinson
Stone Mountain,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Regional Director of Operations
Chosen Learning Academy
02.2021 - Current
- Set team and individual KPIs and provided regular, actionable feedback.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Maintained compliance with industry regulations by staying up-to-date on best practices and implementing necessary changes in a timely manner.
- Championed new technology adoption within the region to enhance operational capabilities and improve overall efficiency levels.
- Implemented process improvements that increased productivity while maintaining high levels of service quality.
- Collaborated with other Regional Directors to share best practices, align strategies, and foster a spirit of teamwork across the organization.
- Spearheaded implementation of process improvements and cost-saving initiatives to increase value and maximize profits.
Director of Operations
Quality Childcare Consulting
02.2019 - 02.2021
- Supervise a team of 10 seasoned project management professionals
- Chaired over 5 conferences and 15 seminars which gave us 75% increase on enrollment and facilities
- Created curriculums and Employment Manuals that insured a safe and healthy work life environment
- Ensured regulatory compliance across all aspects of the business operations by staying up-to-date with relevant legal requirements and industry standards.
- Created a financial strategic plan that increased our budget from 100k to 1.2M in a year
- Host benefit meeting/dinner with top companies to donate to non-profit
- Implementing change management initiatives that facilitated the successful adoption of new systems and processes across the organization.
- Fostered employee self-sufficiency in continuous improvement tools
- Cultivated cohesive team environment and positive Morales by organizing events and department competitions
- Managed project scope changes, identified potential risks, and developed contingency plans
- Served as a key liaison between executive leadership and team members, fostering open communication channels and addressing concerns promptly.
- Championed ongoing professional development for team members by providing access to training opportunities and fostering a culture of continuous improvement.
- Negotiated high-stakes contracts with key partners, securing favorable terms for the organization''s long-term success.
Director of Operations
Project Discovery
05.2018 - 01.2019
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Fostered a culture of continuous improvement within the organization by encouraging innovation among team members.
- Actively participated in recruitment efforts by screening candidates during interviews.
- Collaborated with cross-functional teams on strategic projects aimed at improving overall business performance.
- Designed and executed staff training programs to enhance employee skills, knowledge, and productivity.
- Identified opportunities for expansion by conducting market research and competitor analysis, driving growth initiatives accordingly.
Project Coordinator
Girls Inc
09.2016 - 05.2018
- Maximized resource utilization by allocating personnel based on their strengths and skill sets for specific tasks within each project.
- Improved overall team performance by providing guidance, training, and support to junior staff members.
- Coordinated cross-functional teams to ensure smooth execution of complex projects from inception to completion.
- Streamlined project processes by implementing efficient coordination strategies, resulting in timely completion of tasks.
- Enhanced team collaboration with effective communication and regular status updates on project progress.
- Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project''s execution phase, helping maintain smooth workflow across departments involved in its completion process.
Education
Bachelor Degree - Christian Counseling
Grace Bible College Theological School of Seminary
Masters I & Masters II - Christian Counseling
Grace Bible College Theological School of Seminary
Doctorate Degree - Christian Counseling
Grace Bible College Theological School of Seminary
BA Science - Music Education
Norfolk State University
Norfolk, VASkills
- Inspirational Leadership
- Strategic Development
- Business Management
- Continuous Improvement
- Strategic Planning and Execution
- Process Improvement
- Project management
- Operations Oversight
- Logistics Coordination
- Time management
- Performance Evaluation and Monitoring
- Financial management
- Resource Allocation Support
- Decision-Making
- Strategic Planning
- Cross Functional Collaboration
- Collaborative Team Management
- Data Insights and analytics
- Relationship Management
- Budget Management
Timeline
Regional Director of Operations
Chosen Learning Academy
02.2021 - Current
Director of Operations
Quality Childcare Consulting
02.2019 - 02.2021
Director of Operations
Project Discovery
05.2018 - 01.2019
Project Coordinator
Girls Inc
09.2016 - 05.2018
Bachelor Degree - Christian Counseling
Grace Bible College Theological School of Seminary
Masters I & Masters II - Christian Counseling
Grace Bible College Theological School of Seminary
Doctorate Degree - Christian Counseling
Grace Bible College Theological School of Seminary
BA Science - Music Education
Norfolk State University
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