Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

D Julius S Cee

Sacramento,CA

Summary

Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Security-conscious and customer-focused [Job Title] with top-notch teamwork and interpersonal communication skills. Kept cash drawers accurate and secure with smooth payment processing and maximized loss prevention methods. Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Efficiently maintains transaction records, handles monies and updates accounts. Active listener with talent for guiding customers to appropriate products. Punctual and honest [Job Title] with solid background in [Type] environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Motivated cashier and stocker with [Number] years of experience in [Industry]. Accomplished various tasks daily, including [Task], stocking shelves with [Product or Service] and collecting payments with cash registers. Cheerful when assisting customers and coworkers.

Overview

37
37
years of professional experience

Work History

Sales/wood Specialist

Floor And Decor
Sacramento, CA
02.2020 - Current
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Processed customer refunds and exchanges according to established guidelines.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Created price tags and merchandise signs.
  • Restocked and organized merchandise in front lanes.
  • Tallied cash drawer at beginning and end of each work shift.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

CRS/Hitch Specialist

Uhaul Moving And Storage
Sacramento, CA
04.2019 - 04.2022
  • Conducted telephone admission screenings and offered related client assistance.
  • Completed checklists, shift documentation and recordkeeping following agency policies and procedures.
  • Searched program participant belongings at admission and discharge or at supervisor's request.
  • Directed client well-being checks and documented notes.
  • Maintained safety and program structure by monitoring individuals' activities.
  • Trained new team members on scripts, company services and collection strategies.
  • Reviewed landing and takeoff devices to assess and meet repair needs.
  • Tracked down individuals and assets in field and took possession of [Type] and [Type] property.

Area Supervisor

DD Discount
Moreno Valley, CA
10.2016 - 03.2019
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
  • Collaborated with internal teams to streamline operations across materials handling, production and shipping.
  • Determined performance benchmarks and completed ongoing evaluation of employee work.
  • Prepared, calibrated and monitored production levels to achieve targets.

Founder/General Manager

Seek Services Group Inc.
Monrovia, Republic Of Liberia, West Africa
01.2003 - 09.2014
  • Prepared annual budgets with controls to prevent overages.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Managed budget implementations, employee evaluations and contract details.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
  • Introduced new methods, practices and systems to reduce turnaround time.

National Director

Youth For Christ Liberia
Monrovia, Republic Of Liberia, West Africa
01.1998 - 02.2004
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Recruited and developed employees for [Type] department.
  • Performed supplier risk evaluations and supported regulatory inspections.
  • Provided management oversight and operational control of assigned programs valued at $[Amount].
  • Defined clear targets and objectives and communicated to other team members.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.

Operations Manager

Ocean Group Of Companies
Monrovia, Republic Of Liberia, West Africa
11.2000 - 12.2003
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Prepared annual budgets with controls to prevent overages.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Collaborated cross-functionally to refine procedures, devise best practices and enforce quality metrics.
  • Identified procedure or process changes required to improve performance and productivity.

Director of Sales

National Flour Mills
Monrovia, Republic Of Liberia, Wesdt Africa
05.2000 - 12.2003
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Evaluated costs against expected market price points and set structures to achieve profit targets.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Connected with prospects through trade shows, cold calling and local-area networking.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Formulated and presented innovative strategies to team members, executives and customers to build foundation for successful sales plans.
  • Led change and transformation across business areas to deliver benefits and align company resources.

Store Manager

Republic Of Sierra Leone
Sierra Leone
04.1994 - 07.1998
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Rotated merchandise and displays to feature new products and promotions.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Supervised guests at front counter, answering questions regarding products.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Completed point of sale opening and closing procedures.

Education

Associate of Arts - Certificate in Youth Leadership

Youth For Christ International Leadership School
South Africa
05.2002

Associate of Arts - Sales And Marketing Education

School of Marketing And Sales
Republic Of Liberia, West Africa
07.2000

Associate of Arts - Certificate, Marine Survey & Shipping Management

Lloyd And Denco Lines Shipping School
Republic Of Liberia, West Africa
05.1986

Bachelor of Science - Social Development

IPAM/University of Sierra Leone
Republic Of Sierra Leone, West Africa
07.1985

Associate of Arts - High School Education

Haywood Mission High School
Republic Of Liberia, West Africa
12.1982

Skills

  • Customer assistance
  • Stocking and Replenishing
  • POS Systems
  • Point of Sale Knowledge
  • Product and Service Sales
  • Merchandise Restocking
  • Maintaining Store Appearance
  • Product Restocking
  • Retail Merchandising
  • Time management skills
  • Sales expertise

Accomplishments

  • Achieved [number]% of sales quote.
  • Completed manager training program.
  • Promoted to [Job Title] after only [timeframe] for exceptional performance.
  • Trained and mentored [number] employees.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Resolved product issue through consumer testing.
  • Collaborated with team of [Number] in the development of [Project name].

Timeline

Sales/wood Specialist

Floor And Decor
02.2020 - Current

CRS/Hitch Specialist

Uhaul Moving And Storage
04.2019 - 04.2022

Area Supervisor

DD Discount
10.2016 - 03.2019

Founder/General Manager

Seek Services Group Inc.
01.2003 - 09.2014

Operations Manager

Ocean Group Of Companies
11.2000 - 12.2003

Director of Sales

National Flour Mills
05.2000 - 12.2003

National Director

Youth For Christ Liberia
01.1998 - 02.2004

Store Manager

Republic Of Sierra Leone
04.1994 - 07.1998

Associate of Arts - Certificate in Youth Leadership

Youth For Christ International Leadership School

Associate of Arts - Sales And Marketing Education

School of Marketing And Sales

Associate of Arts - Certificate, Marine Survey & Shipping Management

Lloyd And Denco Lines Shipping School

Bachelor of Science - Social Development

IPAM/University of Sierra Leone

Associate of Arts - High School Education

Haywood Mission High School
D Julius S Cee