Djyuana Wesley
Houston,TX
Summary
Dynamic office management professional with a proven track record at Houston ISD, excelling in customer service and data accuracy. Skilled in developing efficient record-keeping systems and maintaining confidentiality. Recognized for enhancing workflow and implementing process improvements, ensuring timely completion of tasks while fostering a well-organized environment.
Overview
37
37
years of professional experience
Work History
Assistant Office Manager
Houston ISD
08.2019 - Current
- Coordinated office operations and procedures to enhance workflow efficiency.
- Developed and maintained filing systems, ensuring easy access to documents.
- Oversaw front desk operations, ensuring high-quality customer service for visitors.
- Transferred and directed phone calls, guests, and mail to correct staff members.
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Handled sensitive information with discretion by adhering to confidentiality protocols at all times.
- Developed comprehensive record-keeping systems that made it easier for employees to access essential documents quickly.
Student Information Representative
Houston ISD
08.2000 - 08.2019
- Streamlined processes for student data management, ensuring accuracy and compliance with district policies.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Input data accurately into databases and spreadsheets to maintain up-to-date records.
- Organize and update files systematically for easy retrieval and reference.
- Verify and correct discrepancies in data entries to ensure accuracy and consistency.
- Followed established procedures to enter and process data correctly.
- Created and maintained data entry logs to track data entry activities.
- Monitor data integrity by performing regular audits on existing records.
- Completed data entry tasks with accuracy and efficiency.
Attendance Clerk
Houston ISD
01.1999 - 07.2000
- Managed daily student attendance records, ensuring accuracy and compliance with district policies.
- Coordinated communication between teachers, parents, and administration regarding attendance-related issues.
- Implemented process improvements that enhanced efficiency in data entry and record-keeping systems.
- Developed reports to track absenteeism trends and identify areas for intervention or support.
- Oversaw attendance audits to verify data integrity and resolve discrepancies promptly.
- Maintained accurate records of all absences, truancy issues, and disciplinary actions.
- Called parents and guardians to inquire about late or truant students.
- Increased efficiency of daily operations by organizing and maintaining confidential student records.
- Managed high volumes of incoming calls from parents or guardians reporting absences, ensuring proper documentation for each case.
- Maintained confidentiality when dealing with sensitive information pertaining to student records and family situations related to absences or tardiness.
Technical Assistant
Stone & Webster Engineering
03.1995 - 05.1998
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
- Prioritized tasks effectively to ensure timely completion of all technical documents without sacrificing attention to detail.
- Used computer software to store and retrieve data.
General Clerk
Aramco Services Company
06.1988 - 02.1995
- Managed data entry and document processing to ensure accurate record-keeping.
- Ensured confidentiality of sensitive information by adhering to company policies regarding document handling procedures and data protection protocols.
- Assisted Information Buyer with purchasing books, technical manuals, and periodicals for the company.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Processed incoming and outgoing mail and packages according to established procedures.
Education
Elkins Institute
Houston, TXWorthing High School
HoustonSkills
- Office management expertise
- Organized document filing
- Customer service excellence
- Front desk coordination
- High data entry accuracy
- Record-keeping systems
- Data entry proficiency
- Effective organizational skills
- Documentation management
- Data confidentiality protocols
Timeline
Assistant Office Manager
Houston ISD
08.2019 - Current
Student Information Representative
Houston ISD
08.2000 - 08.2019
Attendance Clerk
Houston ISD
01.1999 - 07.2000
Technical Assistant
Stone & Webster Engineering
03.1995 - 05.1998
General Clerk
Aramco Services Company
06.1988 - 02.1995
Elkins Institute
Worthing High School