David Key
Crockett,TX
Summary
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level to mid-level position.
- Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Competent Telecommunications Technician bringing 2 years of experience installing voice, data and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic.
Overview
11
11
years of professional experience
Work History
Fiber Technician
Fast Track Construction
04.2021 - Current
- Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
- Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
- Conducted site surveys to validate customer's infrastructure deliverables.
- Installed and configured new devices and system components.
- Responded to service requests during and after business hours.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Grant Coordinator (Contract as Needed)
Sonja Key
02.2014 - Current
- Established and maintained electronic files for grant-funded projects for tracking and reporting.
- Worked with directors and grant program staff to implement established grant compliance policies and procedures.
- Conducted routine compliance reviews of grant programs.
- Answered questions from staff about grant funded programs for fiscal and programmatic compliance matters.
- Monitored and re-classed errors in grant charges, accounting and close outs.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Outside Sales Representative
Aaxion, Inc.
10.2019 - 04.2021
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Established new accounts through cold calling and personal visits to potential customers.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Collaborated with internal teams to fulfill orders and meet customer needs
- Built strong client rapport to establish diversified network of connections.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Met existing customers to review current services and expand sales opportunities.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Presented professional image consistent with company's brand values.
- Recorded accurate and efficient records in customer database.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Warehouse/Customer Service Assistant
Lufkin Rubber & Gasket
03.2012 - 10.2019
- Maintained clean and organized work environment to maintain customer safety.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Responded to customer calls and emails to answer questions about products and services.
- Collaborated with other departments to guarantee customer satisfaction.
- Answered customer questions about product availability and shipment times.
- Delivered prompt service to prioritize customer needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained up-to-date knowledge of product and service changes.
- Responded proactively and positively to rapid change.
- Sought ways to improve processes and services provided.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Built gaskets and assisted in warehouse where needed.
Education
High School Diploma -
Hudson High School
Lufkin, TX05.2004
Skills
- Complex Problem-Solving
- Project Requirements
- Customer Needs Assessments
- Customer Inquiries
- Accurate Documentation
- Install Telecommunications Equipment
- Splice Cable
- Compliance Requirements
- Time Management
- Critical Thinking
- Multitasking Abilities
- Project Deadlines
- Emergency Preparedness
Accomplishments
- Attended community disaster preparedness meetings.
- Completed multiple online training videos and webinars relating to TDEM and FEMA PA.
- Assisted with FEMA/TDEM PA grant reimbursements for hurricanes, floods and tornadoes.
Timeline
Fiber Technician
Fast Track Construction
04.2021 - Current
Outside Sales Representative
Aaxion, Inc.
10.2019 - 04.2021
Grant Coordinator (Contract as Needed)
Sonja Key
02.2014 - Current
Warehouse/Customer Service Assistant
Lufkin Rubber & Gasket
03.2012 - 10.2019
High School Diploma -
Hudson High School
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