Abanoub Sorial
Bayonne,USA
Summary
Results-oriented sales and operations management professional with a strong background in client relations and compliance. Demonstrates expertise in negotiation and problem-solving, driving revenue growth while optimizing operational workflows. Proven track record of leading cross-functional teams to enhance customer satisfaction and improve efficiency. Proficient in Microsoft Office Suite, Salesforce, and industry-specific software; fluent in Arabic.
Overview
7
7
years of professional experience
Work History
Tax Assistant
Metro Financial Group LLC
Jersey City, NJ
12.2021 - 01.2025
- Assisted in tax preparation and financial statement compilation, ensuring accuracy and compliance.
- Provided advice on planning strategies to minimize future tax liabilities.
- Verified accuracy of all calculations prior to submission of completed forms.
Client Service Representative
Stryde Management
East Brunswick, NJ
08.2021 - 10.2021
- Delivered high-impact sales presentations for AT&T products, consistently exceeding monthly sales targets by 15%
- Applied strategic negotiation and customer engagement techniques, leading to improved customer retention
- Trained in advanced sales methodologies, enhancing team performance and conversion rates
Sales Development Representative
Genpro Inc
Rutherford, NJ
05.2021 - 07.2021
- Secured new business contracts with major retailers (ShopRite, Wakefern, Target) through strategic cold calling and relationship-building
- Managed logistics coordination, matching shippers with transportation carriers to ensure timely and cost-effective delivery
- Consistently met or exceeded daily and weekly sales quotas in a fast-paced, high-pressure environment
Office Clerk
Smiles by Paulanto
Bayonne, NJ
05.2020 - 04.2021
- Managed appointment scheduling for over 50+ patients daily, optimizing clinic operations
- Maintained accurate patient records and office inventory, reducing administrative errors by 30%
- Provided excellent customer service, ensuring a seamless client experience
Head of Operations
SP+ Parking Management Services
Jersey City, NJ
10.2019 - 01.2020
- Led the hiring, training, and management of 10+ employees, improving workforce efficiency
- Handled customer claims and service inquiries, resolving disputes swiftly to maintain customer satisfaction
- Coordinated special event logistics, ensuring seamless parking operations
Assistant Baker
Paulanto Bakery
Bayonne, NJ
01.2018 - 08.2019
- Assisted in daily production of baked goods, maintaining high-quality standards and efficiency
- Oversaw inventory management and cleanliness, ensuring compliance with food safety regulations
Teacher Assistant
Waterfront Montessori
Jersey City, NJ
09.2017 - 12.2017
- Supervised classroom activities, fostering a positive and engaging learning environment
- Assisted in organizing educational and extracurricular programs for students
Education
Bachelor's - Political Science
Rutgers University
New Brunswick, NJ01.2020
Skills
- Microsoft Office Suite
- Salesforce
- Tax Preparation
- 3PL Logistics
- Client Engagement
- Strategic Sales Negotiation
- Financial Analysis
- Compliance & Regulatory Awareness
- Data-Driven Decision Maker
- Project Management
- Clear Interpersonal Communication
- Analytical Problem Solving
Websites
Languages
- Fluent in Arabic
- Fluent in English
Timeline
Tax Assistant
Metro Financial Group LLC
12.2021 - 01.2025
Client Service Representative
Stryde Management
08.2021 - 10.2021
Sales Development Representative
Genpro Inc
05.2021 - 07.2021
Office Clerk
Smiles by Paulanto
05.2020 - 04.2021
Head of Operations
SP+ Parking Management Services
10.2019 - 01.2020
Assistant Baker
Paulanto Bakery
01.2018 - 08.2019
Teacher Assistant
Waterfront Montessori
09.2017 - 12.2017
Bachelor's - Political Science
Rutgers University
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