D. L. Owens
Post-Closing Mortgage Specialist
Pelham,AL
Summary
Professional with a MS degree, Computer literate in multiple operating systems and programs. Eager to utilize prior experience in mortgage, post-closing, and auditing. Well-qualified administrative team member bringing demonstrated knowledge and abilities in loan processing. Effective at organizing paperwork, resolving discrepancies and working with third-party vendors to clear issues and completing closings. Proficient in Post-Closing standards and regulations.
Overview
15
15
years of professional experience
Work History
Post-Closing Specialist
Intercontinental Capital Group
12.2020 - 02.2022
- Provides support in the Post-Closing Department to ensure that loan files are audited, shipped and sold to secondary investors in a timely manner
- Review signed settlement documents for accuracy, completeness, and compliance with closing instructions
- Communicate with borrowers, internal departments, title/settlement agents, investors, and warehouse banks for missing documentation and status updates
- Assist with Post Purchase Conditions from investors (after sale of loan) to cure any open/new deficiencies found
- Reviewed and validated details of loan applications and closing documentation.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
Secondary Post-Closing Specialist
Regions
Hoover, AL
01.2017 - 05.2021
- Reviewed and validated details of loan applications and closing documentation.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Consulted with outside vendors to identify and resolve loan closing issues.
- Provides support in the Pre-Closing/Post-Closing Department to ensure that loan files are audited, shipped and sold to secondary investors in a timely manner.
- Ensure compliance with the bank policies by utilizing loan review, loan operations, and deposit operations staff as needed.
Volunteer Treasurer Supervisor
New Life Church
Fultondale, AL.
03.2015 - 01.2018
- Performed treasury activities related to cash flow, borrowings, debt, and capital management
- Allocated cash balances, maintained investment records, and prepared expense and earnings forecasts
- I ensured policies and procedures met the organization's objectives, needs, and regulatory body requirements and I managed subordinate staff in the day-to-day performance of their jobs
- Performed employee evaluations for staff and awarded/reprimanded as needed
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate and current.
- Advised management regarding significant expenditures to keep operations in line with budget limitations.
Third Party Representative
Atherotec Diagnostic Lab
Birmingham, AL
05.2015 - 08.2016
- Resolve unpaid or denied medical insurance claims by analyzing all incoming electronic correspondence from insurance carriers, attorneys, patients, and employers.
- Liquidate claims in a timely manner by utilizing specific strategies, as well as actively communicate with applicable stakeholders over the phone.
- Ensure that third party liability claims are being billed correctly and that carriers have the necessary information to adjudicate.
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Third Party Representative
University Of AL Health Services Foundation
Birmingham, AL
06.2010 - 05.2015
- Performed duties related to third party recovery function of the Management Services Organization in accordance with established policies and procedures
- Obtained statuses of claims, and resubmitted corrected claims and supportive documentation
- Submitted claims through various online carrier systems
- Communicated and coordinated with third party payors to obtain payments.
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.
Education
Master of Science - MENTAL HEALTH AND WELLNESS
Grand Canyon University
Phoenix, AZ08.2019
Skills
- Encompass, Empower, and ACES software
- Mortgage Loan Knowledge
- Property Appraisals
- Data Entry
- Closing Documentation
- Credit Verification
- Tax Receipts
- Legal Documentation
- Financial Data Collection
- Insurance Forms
- Accounting Software
- Consumer Loan Underwriting
Timeline
Post-Closing Specialist
Intercontinental Capital Group
12.2020 - 02.2022
Secondary Post-Closing Specialist
Regions
01.2017 - 05.2021
Third Party Representative
Atherotec Diagnostic Lab
05.2015 - 08.2016
Volunteer Treasurer Supervisor
New Life Church
03.2015 - 01.2018
Third Party Representative
University Of AL Health Services Foundation
06.2010 - 05.2015
Master of Science - MENTAL HEALTH AND WELLNESS
Grand Canyon University
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