Summary
Overview
Work History
Education
Skills
Timeline
Generic

D'Lana Miles

Oklahoma City,OK

Summary

Child Welfare Specialist with a proven track record at OKDHS, excelling in trauma-informed care and effective communication. Successfully collaborated with families to create tailored service plans, enhancing child welfare outcomes. Recognized for attention to detail and adaptability in multidisciplinary team settings, ensuring compliance and quality in case management.

Overview

8
8
years of professional experience

Work History

Child Welfare Specialist

OKDHS
Oklahoma City, OK
02.2025 - Current
  • Assisted in conducting assessments of child welfare cases to identify needs and concerns.
  • Collaborated with families to develop service plans tailored to individual circumstances.
  • Engaged in training sessions on child protection policies and intervention strategies.
  • Supported multidisciplinary teams in case reviews and progress evaluations.
  • Documented case notes and maintained accurate records in compliance with regulations.

Social Services Director

Southpointe Rehabilitation & Skilled Care Center
Oklahoma City, OK
03.2023 - 12.2024
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Completed monthly assessments.
  • Participated in care plan meetings with residents and their families.
  • Attended monthly residents counsel meetings.

Medical Records Director

Southpointe Rehabilitation & Skilled Care Center
Oklahoma City, Ok
07.2017 - 04.2023
  • Evaluated requests for information and maintained and tracked releases to comply with federal and state laws.
  • Implemented uploading records into Point Click Care
  • Filing records in a timely manner
  • Completed medical records request

Education

University of Phoenix
Tempe, AZ

Skills

  • Trauma-informed care
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Effective communication
  • Adaptability and flexibility

Timeline

Child Welfare Specialist

OKDHS
02.2025 - Current

Social Services Director

Southpointe Rehabilitation & Skilled Care Center
03.2023 - 12.2024

Medical Records Director

Southpointe Rehabilitation & Skilled Care Center
07.2017 - 04.2023

University of Phoenix
D'Lana Miles