Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
DLANTE BOYCE

DLANTE BOYCE

Redford,MI

Summary

Dynamic Accounting Manager with a proven track record at Community First Tax Service, excelling in financial reporting and process improvement. Skilled in QuickBooks and client relations, I enhanced operational efficiency and accuracy, driving timely reporting and fostering strong client connections. Committed to delivering exceptional service and optimizing accounting practices.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Accounting Manager

Community First Tax Service
04.2018 - Current
  • Oversaw day-to-day accounting operations, including accounts payable, accounts receivable, and bank reconciliations.
  • Managed bookkeeping functions in QuickBooks & Fathom accounting software, ensuring accuracy and compliance with accounting best practices.
  • Prepared monthly financial reports and cash flow summaries for management.
  • Coordinated payroll processing and maintained accurate employee records.
  • Implemented process improvements to streamline reporting and recordkeeping.

New Business Analyst

Henry Ford Allegiance Health
10.2021 - 07.2025
  • Analyzed and processed all new large group insurance requests to ensure accuracy and compliance with company policies.
  • Entered quotes and client data into Salesforce, maintaining up-to-date and organized records.
  • Served as a liaison between producers, SAEs, and underwriters to facilitate smooth communication and timely case resolution.
  • Trained and mentored new hires on department processes, systems, and best practices.
  • Managed special projects, including generating analytical reports, creating detailed spreadsheets, and supporting operational improvements.

Office Manager

PDB Investments & Insurance Agency
04.2013 - 01.2021
  • Provided insurance consultations, explained coverage options, and guided clients in selecting policies tailored to their needs.
  • Processed new applications, renewals, and policy changes while ensuring compliance with state insurance regulations.
  • Managed day-to-day office operations, including scheduling, workflow coordination, and recordkeeping.
  • Trained and supervised staff, fostering a collaborative and high-performance work environment.
  • Maintained strong client relationships through proactive communication and exceptional service.
  • Oversaw billing, payments, and account reconciliations to ensure financial accuracy.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Education

Communication Media & Arts
Detroit, MI

Skills

  • Bookkeeping
  • Accounts Payable & Receivable
  • Payroll Processing
  • Financial Reporting & Analysis
  • QuickBooks Online
  • Google Sheets (Advanced Functions & Scripting)
  • Bank & Credit Card Reconciliations
  • Office Administration & Operations
  • Client Relations & Customer Service
  • Process Improvement

Certification

  • Certified Quickbooks ProAdvisor (Level 2), Intuit - August 2025
  • Property & Casualty InsuranceLicense - May 2016

Timeline

New Business Analyst

Henry Ford Allegiance Health
10.2021 - 07.2025

Accounting Manager

Community First Tax Service
04.2018 - Current

Office Manager

PDB Investments & Insurance Agency
04.2013 - 01.2021

Communication Media & Arts

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