Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danny Lee

Customer Service Specialist
Sacramento,CA

Summary

Hard-working professional with 6+ years of experience focused on dedicating to deliver the highest quality service to every customer. Reliable and conscientious. Accurate, assertive and adaptable worker who can effectively multi-task in challenging situations and meet critical deadlines.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

MShapiro Real Estate
09.2022 - 08.2024
  • Managed database systems containing customer contact information.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.

Leasing Coordinator

Wilmoth Group
09.2018 - 09.2022
  • Received rent payments and tracked transactions in accounting software.
  • Performed administrative tasks such as filing, data entry, and invoice processing.
  • Maintained tenant files including payment history and lease information.

Quality Assurance Analyst

Cardinal Health
Sacramento, CA
06.2018 - 06.2020
  • Reported issues in a timely manner with accurate descriptions and steps to reproduce them.
  • Participated in daily scrum meetings providing status updates on projects assigned.
  • Performed basic bookkeeping tasks and issued invoices as needed.

Education

Associate of Arts -

North Hennepin Community College
Minneapolis, MN
05-2018

Skills

  • Efficient workflow organization
  • Excellent time management skills
  • Microsoft Office proficiency

Timeline

Administrative Assistant

MShapiro Real Estate
09.2022 - 08.2024

Leasing Coordinator

Wilmoth Group
09.2018 - 09.2022

Quality Assurance Analyst

Cardinal Health
06.2018 - 06.2020

Associate of Arts -

North Hennepin Community College
Danny LeeCustomer Service Specialist