Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dlnya Kareem

Tampa,Fl

Summary

Accomplished Receptionist with a proven track record at Badars Hair & All, adept in organization and time management. Excelled in enhancing customer satisfaction and streamlining operations, showcasing exceptional telephone skills and client relations. Trained new staff, demonstrating leadership and effective communication, both verbally and in writing. Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in [Desired Position] role. Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency. Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.

Overview

1
1
year of professional experience

Work History

Receptionist

Badars Hair & All
06.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Answered central telephone system and directed calls accordingly.

Crew Member

McDonald's
10.2023 - 10.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Trained new team members on procedures, customer service, and sales techniques.

Education

No Degree - None

Wharton High School
20150 Bruce B Downs Blvd, Tampa, FL 33647
05.2025

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Verbal and written communication
  • Customer/Client relations
  • Customer and client relations
  • Scheduling

Languages

Kurdish
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working

Timeline

Crew Member

McDonald's
10.2023 - 10.2024

Receptionist

Badars Hair & All
06.2023 - Current

No Degree - None

Wharton High School
Dlnya Kareem