Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dlobar Kasimova

West Jordan

Summary

Dynamic and results-driven professional with a proven track record at Botirova Oydin, excelling in expense documentation and database entry. Recognized for surpassing team goals and fostering strong customer relationships through effective communication and organizational skills. Committed to enhancing operational efficiency and driving sales success in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Office Secretary

Botirova Oydin
03.2022 - 05.2025
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Received incoming mail and evaluated and distributed correspondence requiring priority attention.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained daily report documents, memos and invoices.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Maintained electronic filing systems and categorized documents.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Established administrative work procedures to track staff's daily tasks.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.

Rental Car Sales Agent

Sabriah
06.2017 - 01.2022
  • Assisted call-in customers with questions and orders.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Explained features and advantages of [Type] products or services to promote sales.
  • Recorded accurate and efficient records in customer database.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Negotiated prices, terms of sales and service agreements.
  • Achieved or exceeded company-defined sales quotas.
  • Kept detailed records of daily activities through online customer database.
  • Met existing customers to review current services and expand sales opportunities.
  • Set and achieved company defined sales goals.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Education

Lawyer - Lawyer

129
Tashkent, Uzbekistan

Skills

  • Expense documentation
  • Production leadership
  • Spreadsheet development
  • Database entry
  • File organization
  • Business correspondence writing
  • Document scanning

Languages

English
Full Professional
Uzbek
Full Professional
Russian
Full Professional
Turkish
Full Professional

Timeline

Office Secretary

Botirova Oydin
03.2022 - 05.2025

Rental Car Sales Agent

Sabriah
06.2017 - 01.2022

Lawyer - Lawyer

129

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Dlobar Kasimova