D’LONDA WILLIAMS
Elizabeth City,NC
Summary
Dedicated candidate eager to leverage knowledge in program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Family Service Specialist II (Social Worker)
Virginia Beach Department of Human Services
03.2018 - Current
- Conducts interviews to obtain social history information.
- Interview / Meet with clients and providers to determine services that may be needed such as prevention, counseling, behavioral health, or case management.
- Design and implement overall recruiting strategy for variety of employment levels within organization.
- Advocate for well-being of families to ensure safety and permanency while linking to resources in community as well as consultation, networking, family support and crisis intervention.
- Receive cases with higher level of skill/experience than FSS I
- Coordinate and collaborate with appropriate licensing agencies, law enforcement agencies, legal entities, contractors/providers, physicians, hospitals, and numerous community agencies, in order to provide services to vulnerable families.
- Serve as lead worker in unit to assist with coordination of service delivery and management of tasks
- Receive more complex cases, with more than one type of alleged abuse, neglect, or exploitation, and may have multiple alleged perpetrators
- Prepare statistical reports, narratives, court reports and social histories to document needs of and services to client for case record and other agencies
- Prepare court documents and testify in court proceedings
- Complete documentation and casework within required timeframes based on local and/or state guidelines
- Prepare service plans and case reviews to meet local, state and federal requirements and have documented treatment plan for client and timely reviews of services provided.
- Collect and evaluate relevant information to make decisions related to investigation, services and outcomes
- Work closely with family to provide prevention and case management services such as short-term assessments, safety plans, domestic violence assessments.
- Participate and complete all relevant and mandated trainings
- Participate in case staffing, supervisions, divisional and department meetings.
- Skilled at working independently and collaboratively in team environment.
Social Services Supervisor
GA
09.2014 - 09.2016
- Supervise and assist with planning for case managers assigned to team.
- Screens candidates by extracting relevant information matching candidates’ background and experiences to position specifications.
- Ensures management team is educated on legal aspects of interviewing process.
- Review departmental complaints and grievances from personnel and make written reports
- Administrator of action(s) taken Assist with diagnosing children with special needs to identify additional service needs for family.
- Ensure that all charted progress notes are informative and descriptive of services provided and of resident’s response to services.
- Meet with department personnel, on regular scheduled basis, to assist in identifying and correcting problem areas, and/or improvement of services.
- Develop case plans and incorporate use of community resources for families.
- Collaborate with other staff and providers in locating foster homes, group homes, and residential treatment facilities based on child's service needs.
- Maintain /Assist in creating reference library of written material, laws, standards of practice, etc., necessary for complying with current standards and regulations, and that will provide assistance in maintaining quality social service.
- Coordinate and monitors services, Including comprehensive tracking of client's activities.
- Ensure safety, permanency and well-being needs are being met during monthly basis.
- Ensure children in DHS custody are placed in permanent stable homes within a short time frame.
- Assessed community needs and identified resources for social and community service programs.
Paraprofessional/ Vocational Specialist
ESQ Services/AFFCS. Inc
02.2010 - 08.2014
- Provides mental health services under direction and supervision of licensed professional.
- Participates in team meetings, clinical case reviews and supervision to discuss consumer needs and progress.
- Provides linkage, monitoring, and coordination of services such as medical care, specialized therapy, residential and housing support, vocational readiness and placement, residential crisis stabilization, etc.
- Assist Quality Assessment & Assurance Committee in developing and implementing appropriate plans of action to correct identified deficiencies.
- Provide consultation to law enforcement, community providers and residents regarding persons in crisis
- Client assessment, treatment planning, and monitoring including community outreach to help individuals maintain treatment compliance
- Provide clinical documentation and assure that all filing of clinical information and submission of billing information are done accurately and within time frame required.
- Assists with Temporary Detention Orders to present at hearings for PACT consumers.
- Provide individual, group, family rehabilitative and supportive counseling, independent living training, and emergency/crisis intervention.
- Assist with delivering and monitoring medications, scheduling for and transportation to psychiatric and medical appointments and requesting medical records.
Education
Capella University
07.2017
Bachelor of Science -
Elizabeth City State University
05.2011
Diploma - undefined
Northeastern High School
Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Excellent Time Management Skills
- Adaptable/Flexible
- Excellent oral and verbal communication
- Critical Thinking Skills
- Report Preparation
- Life Skills Education
- Data Security
- Customer Consulting
- Conflict Mediation
- Professional Telephone Demeanor
- Service Standard Compliance
- Setting Up Files
- Customer Inquiries
- Training and Development
- Marketing Initiatives
Certification
Specialized Training: Child Abuse Series I: Patterned Injuries Training, Domestic Violence, Gang Violence
Awareness Training, Foster Care Training (Certified), GCIC Awareness Training, Critical Skills for Interviewing
Adults
Timeline
Family Service Specialist II (Social Worker)
Virginia Beach Department of Human Services
03.2018 - Current
Social Services Supervisor
GA
09.2014 - 09.2016
Paraprofessional/ Vocational Specialist
ESQ Services/AFFCS. Inc
02.2010 - 08.2014
Capella University
Bachelor of Science -
Elizabeth City State University
Diploma - undefined
Northeastern High School
Specialized Training: Child Abuse Series I: Patterned Injuries Training, Domestic Violence, Gang Violence
Awareness Training, Foster Care Training (Certified), GCIC Awareness Training, Critical Skills for Interviewing
Adults
Similar Profiles
Tierra AlexanderTierra Alexander
Family Service Specialist at Virginia Beach Department of Human ServicesFamily Service Specialist at Virginia Beach Department of Human Services
Lisa BellLisa Bell
Probation Officer I at City of Virginia Beach Department of Human ServiceProbation Officer I at City of Virginia Beach Department of Human Service
Tiffany BrownTiffany Brown
Child Support Specialist II at West Virginia Department of Human ServicesChild Support Specialist II at West Virginia Department of Human Services