D'Marea Smith
Roswell,GA
Summary
Dynamic professional with a proven track record in customer relationship management and team collaboration, demonstrated at Private Company by increasing sales through upselling and fostering client loyalty. Skilled in complaint handling and ensuring high-quality service, contributing to positive customer engagement and strong team dynamics.
Overview
2025
2025
years of professional experience
Work History
Customer Service Executive
Bottle Server
Private Company
03.2019 - 01.2025
- Increased overall sales by upselling premium bottles, mixers, and additional services.
- Built strong relationships with returning clientele, fostering loyalty and positive word-of-mouth referrals.
- Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.
- Collaborated with bartenders and managers to ensure timely delivery of orders.
Education
Ph.D. - Nutritonal Health
Harvard Medical School Executive Education Health
Online06-2029
Bartenders Certificate - Bartending, Mixology Winery, And Beer
Local Bartending School of Roswell Ga
Roswell Ga01-2025
Skills
- Team collaboration
- Customer engagement
- Customer relationship management
- Complaint handling
Accomplishments
- Explained policies on product returns in great detail.
Languages
English
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bottle Server
Private Company
03.2019 - 01.2025
Customer Service Executive
Ph.D. - Nutritonal Health
Harvard Medical School Executive Education Health
Bartenders Certificate - Bartending, Mixology Winery, And Beer
Local Bartending School of Roswell Ga
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