D'mari Robinson
Ocala
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
Work History
Warehouse Worker
Chewy Fulfillment
Ocala, FL
03.2025 - Current
- Managed inventory relocation using pallet jacks to optimize warehouse logistics and workflow.
- Ensured cleanliness and organization of work areas to uphold safety standards.
- Implemented and maintained safety protocols to promote workplace security and employee well-being.
- Executed loading, unloading, and transportation of materials between storage and production areas.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Executed loading and unloading of shipments, ensuring meticulous handling of products.
- Conducted inventory checks to verify stock levels and assist with replenishment processes.
- Coordinated efforts with team members to enhance operational efficiency and improve productivity.
- Loaded and unloaded shipments, ensuring proper handling of products to maintain quality.
Sales Associate
HomeGoods, TJX Companies
Ocala, FL
10.2023 - 05.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Managed merchandise displays to ensure an appealing store layout and effective inventory management.
- Processed transactions accurately using point-of-sale systems, maintaining cash register integrity.
- Collaborated with team members to achieve sales goals and improve overall store performance.
- Trained new associates on customer service protocols and operational procedures for seamless integration.
- Conducted regular inventory checks to identify stock discrepancies and optimize replenishment processes.
- Resolved customer complaints efficiently, fostering positive relationships and repeat business opportunities.
- Implemented promotional strategies to increase product visibility and drive sales during peak seasons.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
North Marion High
Ocala, FL05-2024
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Loading and unloading
- Warehouse safety
- Order picking
- Clear communication
- Attention to detail
- Problem-solving
- Sorting and labeling
- Material handling
- Team collaboration
- Pallet jack handling
- Shipping and receiving
Timeline
Warehouse Worker
Chewy Fulfillment
03.2025 - Current
Sales Associate
HomeGoods, TJX Companies
10.2023 - 05.2025
High School Diploma -
North Marion High