D. Mariah Williams
Chicago,IL
Summary
Well-organized Human Resources professional bringing a wide range successful experience and performance in fast-paced HR environments. Communicative and decisive with focus on improving and retaining quality in HR administration, employee relations, and manager training. My strong analytical, interpersonal, communication, and organizational skills will confirm my qualifications for any role within people resource management.
Overview
4
4
years of professional experience
Work History
HR Delivery Partner
Groupon
12.2022 - Current
- Conduct internal investigations pertaining to personnel and performance concerns
- Support audits to ensure accuracy of all data/reporting and provide dashboards
- Maintain employee files and various electronic records in HRIS
- Enhance job satisfaction by resolving issues promptly, supporting benefits initiatives and organizing team building activities
- Remain informed and up to date on various industry and marketplace trends
- Identify new opportunities for HR to add value to the business
- Support other HR initiatives and projects as assigned to continue to support overall company goals and initiatives
- Met with staff to resolve difficult situations related to performance and conflict management.
- Implemented and supervised orientation procedures for new hires.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Liaised with HR and payroll to coordinate and manage employee leaves of absence.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace.
Sr. HR Coordinator
06.2021 - 12.2022
- Execute recruiting tasks including but not limited to sourcing, resume review, and phone interviews
- Lead recruitment activities such as creating and sending offer leaders, onboarding new hires, and sending new hire equipment
- Compile and distribute interview feedback for candidate selection
- Create training guides and materials for new hires
- Manage existing employees' green card and work visa applications through the DOL
Merchant Development Representative
10.2019 - 06.2021
- Managed 350+ businesses nationwide to develop marketing campaigns that increase brand exposure and drive sales
- Analyzed key performance indicators (KPIs) to develop strategic marketing campaigns
- Led needs-based analysis to identify target market and develop strategic marketing initiatives
Education
Master of Science - Human Resource Management
National Louis University
2021
Bachelor of Arts - Communication
University of Illinois
2014
Skills
- Human Resources Management
- Manager Coaching and Training
- Termination Procedures
- Diversity Programs
- Personnel Engagement
- Recruitment
- Offboarding
- Microsoft Office
- HR Systems
- Employee Counseling
- Employee Relations
Timeline
HR Delivery Partner
Groupon
12.2022 - Current
Sr. HR Coordinator
06.2021 - 12.2022
Merchant Development Representative
10.2019 - 06.2021
Master of Science - Human Resource Management
National Louis University
Bachelor of Arts - Communication
University of Illinois