Doug Caron
Harrisburg,PA
Summary
Decorated Combat Veteran with over nine years of military leadership experience in strenuous conditions, five years of managerial experience, and five years of direct customer support, with a high drive of self-improvement and teamwork. Continuously eager to learn, and striving for expertise. Bringing along more than five years of IT, networking, and programming expertise.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Building Automation Technician
NRG Controls
Harrisburg, PA
10.2024 - Current
- Using Niagara and Microsoft Visio, monitored and analyzed system logs and automation data to optimize building performance and reduce system downtime.
- Administered building automation platforms and electrical systems; performed preventive maintenance to ensure uptime and operational reliability.
- Continuously tuned system parameters and scheduled logic to enhance HVAC efficiency and environmental control.
- Programmed Schneider Electric and Tridium controllers for automated HVAC control, improving temperature stability and energy efficiency.
- Assessed legacy control frameworks and recommended system upgrades, leading to improved monitoring accuracy and fault detection.
- Utilized both block programming and line-code programming to maintain, alter, and set control systems.
Website Manager/Front End Developer
American DNA Registry
Proctor, Texas
06.2024 - Current
- Administered WordPress CMS hosted on GoDaddy, managing plugin stacks, domain configurations, and backend settings to maintain uptime and ensure a secure, scalable administrator environment.
- Developed and deployed dynamic web interfaces using HTML, CSS, JS, and Knack; improved user navigation and page load speed.
- Monitored site uptime, server performance, and frontend errors to ensure 99.9% availability and responsive UX.
- Utilized automation tools and browser testing frameworks to troubleshoot compatibility and boost website efficiency.
- Provided Tier-2 technical support for web deployment, ensuring smooth rollouts and server-side compatibility.
- Diagnosed and resolved cross-browser issues, plugin conflicts, and server configuration mismatches.
- Resolved server-side bugs, misconfigurations, and code issues impacting frontend performance and uptime.
G-6 System Administrator
United States Marine Corps
San Diego, CA
01.2020 - 04.2022
- Administered Office 365, SharePoint, and Sharedrive environments to support seamless collaboration across 15+ military units.
- Delivered tier-1/2 technical support for end users, resolving hardware, software, and network issues across a distributed base of 100+ devices.
- Oversaw inventory and lifecycle management of 100+ desktops, laptops, and peripherals with zero asset loss.
- Conducted system diagnostics and hardware testing to verify operational integrity and compliance with DoD specifications.
- Configured static and dynamic IPs, DNS, and gateway settings across routers, switches, and firewalls for secure network operations.
- Deployed and configured antivirus software across endpoint devices, enhancing cybersecurity posture.
- Managed Active Directory tasks including password resets, group policies, and account provisioning.
- Developed Python scripts to automate repetitive admin tasks, reducing manual workload and boosting operational efficiency.
- Responded to service desk tickets via ITSM tools, maintaining SLA compliance and user satisfaction.
Funeral Detail Non-Commissioned Officer in Charge
United States Marine Corps
San Diego, CA
01.2020 - 04.2022
- Assisted in prearranging funerals with clients and Headquarters Marine Corps.
- Organized funeral services and memorials, including arranging for clergy, pallbearers, flowers, music, and other necessary items.
- Performed administrative duties, such as answering phones, filing paperwork, and completing forms.
- Utilized various Office 365 applications to maintain records of Marine attendance and performance, services provided, the maintenance of office equipment and supplies inventory levels.
- Served as a liaison between family members and vendors at visitation events.
- Coordinated the training of new employees in safety protocols and operational procedures.
- Monitored workflow to ensure deadlines were met in a timely manner.
- Managed daily operations, including scheduling, budgeting, and staff supervision.
Infantry Squad Leader
United States Marine Corps
Twentynine Palms, CA
03.2013 - 01.2020
- Led and trained 12+ personnel in structured operational environments, reinforcing coordination, discipline, and performance reliability.
- Directed cross-functional training efforts for 150+ allied personnel, emphasizing communication, SOP adherence, and rapid skill deployment.
- Applied real-time decision making and strategic analysis in mission-critical scenarios, ensuring data-driven planning and execution.
- Held critical leadership positions during four combat deployments, demonstrating extreme accountability, composure, and team resilience.
Education
Certification - Niagara N4
Cochrane Tech Services
08-2024
Certification - Google Cyber Security Professional Certificate
Coursera
04-2024
Certification - A+
CompTIA
03-2024
High School Diploma -
Rockledge High School
Rockledge, FL12-2013
Skills
- Linux Expertise
- Linux Command Line
- Systems Automation
- BAS Controller programming
- Niagara N4
- BACnet/LON protocol knowledge
- Code Writing
- Programming Languages: Java, Python
- Automation Scripting
- HTML
- CSS
- Javascript
- Responsive Web Design
- Knack Proficient
- WordPress Proficient
- Access Control
- Risk Assessment
- Technical Troubleshooting
- Hardware Installation
- Verbal and written communication
- Microsoft Office proficiency
- Network operations
- Technical Support
Timeline
Building Automation Technician
NRG Controls
10.2024 - Current
Website Manager/Front End Developer
American DNA Registry
06.2024 - Current
G-6 System Administrator
United States Marine Corps
01.2020 - 04.2022
Funeral Detail Non-Commissioned Officer in Charge
United States Marine Corps
01.2020 - 04.2022
Infantry Squad Leader
United States Marine Corps
03.2013 - 01.2020
Certification - Niagara N4
Cochrane Tech Services
Certification - Google Cyber Security Professional Certificate
Coursera
Certification - A+
CompTIA
High School Diploma -
Rockledge High School