D'Michale Beasley
Kansas City,KS
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Sales Associate/ Cashier
Old Navy
09.2022 - Current
- Listened to customer needs and desires to identify and recommend optimal products.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Care Giver
Windsor Place Home Health Care
10.2016 - Current
- Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Specimen Processor
Quest Diagnostics
01.2015 - 02.2016
- Provided support and guidance to junior lab staff.
- Participated in lab meetings and project presentations.
- Collaborated with other laboratory staff to develop procedures that increased overall lab productivity and efficiency.
- Upheld rigorous standards of confidentiality when managing sensitive patient information and test data during daily tasks.
- Assisted scientists by collecting and organizing laboratory data.
- Ensured compliance with all relevant safety protocols while handling biohazardous materials during specimen processing tasks.
- Efficiently prepared specimens for shipment to external testing facilities, ensuring adherence to packaging guidelines and regulatory requirements.
- Contributed to a positive workplace culture by consistently demonstrating professionalism, reliability, and adaptability under pressure.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Owner, Beautician
Salon 101 - Kansas City, KS
06.2013 - 02.2015
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Evaluated suppliers to maintain cost controls and improve operations.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed day-to-day business operations.
- Established foundational processes for business operations.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
Collection Representative
Citibank
05.2008 - 10.2011
- Participated in ongoing professional development opportunities to stay current on industry trends, regulations, and emerging technologies.
- Compiled and analyzed data for review by senior management of loan loss reports to measure portfolio performance.
- Provided exceptional customer service by listening actively to concerns and working diligently toward mutually agreeable solutions for debt repayment.
- Analyzed customer financial records to determine appropriate payment plan.
- Registered information of customers on database, collecting credit history, financial statements and personal details to preserve accurate records.
- Collaborated with team members to achieve monthly collection targets, resulting in increased revenue recovery.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Managed a high volume of accounts, prioritizing tasks to maximize productivity and results.
Education
Associate of Arts And Sciences - Computer Graphics
Kansas City Kansas Community College
Kansas City, KS05.2025
No Degree - Cosmetology
Kansas City Ks Area Technical School
Kansas City, KS09.2013
Skills
- Product Knowledge
- Upselling
- Shipment Processing
- Meeting deadlines
- Money Handling
- Merchandising and Display
- Customer Service
- Team Cooperation
- Cash Handling Accuracy
- Organization
- Fitting room maintenance
- Sales floor organization
- Professional Demeanor
- Attention to Detail
- Client Service
- Microsoft Power Apps
- Multitasking
- Critical Thinking
- Verbal Communication
- Active Listening
- Microsoft Software Proficiency
- Multitasking Abilities
Languages
English
Full Professional
Timeline
Sales Associate/ Cashier
Old Navy
09.2022 - Current
Care Giver
Windsor Place Home Health Care
10.2016 - Current
Specimen Processor
Quest Diagnostics
01.2015 - 02.2016
Owner, Beautician
Salon 101 - Kansas City, KS
06.2013 - 02.2015
Collection Representative
Citibank
05.2008 - 10.2011
Associate of Arts And Sciences - Computer Graphics
Kansas City Kansas Community College
No Degree - Cosmetology
Kansas City Ks Area Technical School