Summary
Overview
Work History
Education
Skills
Timeline
Generic

D. Michelle Brosnan

Spring Branch,TX

Summary

Driven by a passion for family advocacy and a strong foundation in community resource coordination, I have successfully empowered numerous families through roles at Community Action Inc of Central Texas and beyond. Leveraging exceptional communication and organizational skills, I've enhanced family support systems, significantly improving access to essential services. My expertise in case management and crisis intervention strategies has been pivotal in fostering positive outcomes.

Overview

19
19
years of professional experience

Work History

Family Advocate/Site Supervisor

Community Action Inc of Central Texas
04.2023 - Current
  • Empowered families by providing them with tools and resources needed to make informed decisions about their futures.
  • Identified available community resources and programs for families of disabled children.
  • Enhanced family support by conducting thorough assessments and identifying specific needs.
  • Visited homes of families and maintained appropriate contact as directed by agency procedures.
  • Connected families with essential services such as housing, healthcare, and education opportunities to improve overall quality of life.
  • Managed heavy caseload using well-developed time management, organizational, and task prioritization skills.
  • Documented data and completed accurate updates to case records.
  • Recruit children who are eligible for Head Start, Early Head Start, and State Preschool programs
  • Interview parents or guardians to gather personal and financial information
  • Determine eligibility of new families and enrolled families
  • Select and place eligible children
  • Monitor the enrollment process
  • Maintain accurate and confidential records
  • Develop and maintain relationships with social services agencies
  • Implement and monitor recruitment strategies
  • Develop and maintain systems for planning, record-keeping, reporting, and monitoring

Family Service Worker

Parent Child Inc.
01.2022 - 04.2023
  • Empowered families by providing them with tools and resources needed to make informed decisions about their futures.
  • Identified available community resources and programs for families of disabled children.
  • Enhanced family support by conducting thorough assessments and identifying specific needs.
  • Visited homes of families and maintained appropriate contact as directed by agency procedures.
  • Connected families with essential services such as housing, healthcare, and education opportunities to improve overall quality of life.
  • Managed heavy caseload using well-developed time management, organizational, and task prioritization skills.
  • Documented data and completed accurate updates to case records.
  • Recruit children who are eligible for Head Start, Early Head Start, and State Preschool programs
  • Interview parents or guardians to gather personal and financial information
  • Determine eligibility of new families and enrolled families
  • Select and place eligible children
  • Monitor the enrollment process
  • Maintain accurate and confidential records
  • Develop and maintain relationships with social services agencies
  • Implement and monitor recruitment strategies
  • Develop and maintain systems for planning, record-keeping, reporting, and monitoring

Family Service Worker

Quincy Community Action Program
01.2010 - 07.2020
  • Empowered families by providing them with tools and resources needed to make informed decisions about their futures.
  • Identified available community resources and programs for families of disabled children.
  • Enhanced family support by conducting thorough assessments and identifying specific needs.
  • Visited homes of families and maintained appropriate contact as directed by agency procedures.
  • Connected families with essential services such as housing, healthcare, and education opportunities to improve overall quality of life.
  • Managed heavy caseload using well-developed time management, organizational, and task prioritization skills.
  • Documented data and completed accurate updates to case records.
  • Recruit children who are eligible for Head Start, Early Head Start, and State Preschool programs
  • Interview parents or guardians to gather personal and financial information
  • Determine eligibility of new families and enrolled families
  • Select and place eligible children
  • Monitor the enrollment process
  • Maintain accurate and confidential records
  • Develop and maintain relationships with social services agencies
  • Implement and monitor recruitment strategies
  • Develop and maintain systems for planning, record-keeping, reporting, and monitoring

Weigh In Coach

Marshfield Youth Football
06.2015 - 05.2020
  • Ensure weight limits are met: Make sure that players meet the weight limits set by the league for their position
  • Confirm eligibility: Verify that players are eligible to play based on their weight
  • Provide guidance: Offer guidance to players on their performance and how to meet weight limits

Lead Teacher

Cherubs Childcare
04.2006 - 05.2010

Supervision

  • Supervise and monitor children's safety
  • Walk children to and from school and other activities
  • Report any unusual behavior or marks on children

Teaching

  • Teach children about personal hygiene and proper eating habits
  • Create age-appropriate activities to help children learn and explore
  • Help children develop social and emotional skills

Meals Prepare and serve meals and snacks and Ensure meals meet nutritional guidelines.

Routines

  • Develop schedules and routines for physical activity, rest, and playtime
  • Follow a daily routine and adapt it to meet children's needs

Communication

  • Communicate with parents about children's routines, behavior, and learning
  • Discuss children's progress and problems with parents and other staff

Other duties

  • Change diapers for infants and toddlers
  • Keep records of children's progress
  • Observe children for signs of emotional or developmental problems

Skills

  • Understanding of child development milestones and stages
  • Patience, creativity, and organizational skills
  • First aid certification

Education

Associate of Arts - Early Childcare Education

Kaplan University
Online
05-2010

Bachelor of Science - Human Services

Kaplan University
Online
05-2010

Skills

  • Community resources
  • Multicultural sensitivity
  • Effective communication
  • Case management
  • Family advocacy
  • Child development
  • Case tracking and follow up
  • Crisis intervention strategies
  • Appointment scheduling
  • Crisis intervention
  • Relationship building
  • Community resource coordination
  • Transportation arrangements
  • Eligibility assessments
  • Family needs assessments
  • Parenting education
  • Family services
  • Home visits
  • Family support
  • File management
  • Client documentation
  • Invoice verification
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Active listening
  • Team building
  • Task prioritization
  • Goal setting

Timeline

Family Advocate/Site Supervisor

Community Action Inc of Central Texas
04.2023 - Current

Family Service Worker

Parent Child Inc.
01.2022 - 04.2023

Weigh In Coach

Marshfield Youth Football
06.2015 - 05.2020

Family Service Worker

Quincy Community Action Program
01.2010 - 07.2020

Lead Teacher

Cherubs Childcare
04.2006 - 05.2010

Associate of Arts - Early Childcare Education

Kaplan University

Bachelor of Science - Human Services

Kaplan University
D. Michelle Brosnan