Devin Miley
Statesboro,GA
Summary
Dynamic Control Technician with a proven track record at Georgia Southern University, enhancing system performance through continuous improvement and advanced troubleshooting. Excelled in root-cause analysis, boosting productivity by refining processes. Skilled in mechanical repairs and Microsoft Office, complemented by exceptional organizational and customer service abilities.
Overview
8
8
years of professional experience
Work History
Control Technician
Georgia Southern University
06.2021 - Current
- Established a culture of continuous improvement by regularly soliciting feedback from operators and utilizing their input to optimize system performance and usability.
- Participated in root-cause analysis investigations following unexpected events or incidents involving process controls infrastructure.
- Maintained up-to-date knowledge of emerging trends and advancements in control systems technology, providing recommendations for future implementation opportunities.
- Performed routine repairs on both physical mechanical systems, and digital control programs.
- Conducted detailed analyses of system failures, developing solutions that minimized future occurrences and improved overall productivity levels.
Attendant
Enmarket
05.2019 - 06.2021
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Handled cash transactions accurately, ensuring proper documentation for financial records.
- Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
Administrative Student Worker
East Georgia State College
09.2016 - 12.2018
- Increased accuracy of data entry processes by meticulously reviewing inputted information in spreadsheets and databases.
- Ensured timely processing and accuracy of students Registrar, Admissions, and Financial Aid forms into Banner net
- Maintained confidentiality of sensitive information while handling student records according to established policies and procedures.
- Enhanced office productivity by maintaining an organized filing system for documents and correspondence.
- Provided exceptional customer service to students, parents, and visitors by addressing inquiries promptly and professionally.
- Assisted professors by assisting in organization, research, grading, and classroom setup
Education
Associate of Arts - Business Administration
East Georgia State College
Statesboro, GA12-2018
High School Diploma -
Statesboro High
Statesboro05-2016
Skills
- Mechanical and Digital troubleshooting and repair
- First Aid
- proficient with microsoft office and Google docs
- inventory management
- scheduling
- Business writing
- Valid Driver's license
- Filing and data archiving
- Supply restocking
- Administrative support
Timeline
Control Technician
Georgia Southern University
06.2021 - Current
Attendant
Enmarket
05.2019 - 06.2021
Administrative Student Worker
East Georgia State College
09.2016 - 12.2018
Associate of Arts - Business Administration
East Georgia State College
High School Diploma -
Statesboro High
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