Dmitri Garcia
Sandpoint,ID
Summary
Dynamic and results-oriented professional with extensive experience in roofing and customer service, notably with Golden Rule Roofing. Excelled in roof installation, leak detection, and delivering exceptional customer communications. Proven track record of mentoring team members and ensuring quality workmanship, demonstrating both hard and soft skills. Achieved high customer satisfaction through meticulous attention to detail and proactive problem-solving.
Overview
7
7
years of professional experience
Work History
Residential Roofer
Golden Rule Roofing
Sandpoint, ID
05.2018 - Current
- Assessed weather conditions prior to starting work on a roof.
- Performed roof inspections, identified and documented damage, and recommended repair or replacement solutions.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Worked safely and effectively under difficult conditions and completed projects under various kinds of weather.
- Gained independent working skills and guided and mentored less experienced team members.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Diagnosed and identified sources of leaks, developing plans for repairs from total tear-offs to patchwork.
- Inspected finished work to ensure quality standards were met before leaving job sites.
- Provided customers with detailed estimates outlining cost of labor and materials.
- Participated in all phases and types of commercial roofing.
- Assisted with customer requests and answered questions to improve satisfaction.
Roofing Helper
Guardian Roofing And Exteriors
Auburn, WA
11.2020 - 03.2024
- Repaired and replaced damaged flashing around chimneys and vents.
- Assisted roofers with loading and unloading materials onto the roof.
- Cleared debris from gutters and downspouts.
- Listened to directions and executed tasks accurately to prepare materials, perform work, and clean up sites at conclusion of jobs.
- Followed documentation and reporting requirements for project activities, safety concerns and incidents.
Independent Contractor
Self Employed Web
Seattle, WA
03.2020 - 11.2021
- Assisted in estimating costs and time frames for moving projects.
- Coordinated pick-ups and deliveries with clients.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Calculated weight, volume and cost of goods being moved in order to provide accurate quotes to customers.
- Utilized hand trucks, dollies, and other equipment to move heavy items safely.
- Communicated effectively with customers regarding their needs or concerns during the moving process.
- Inspected items for damage before and after the move, documenting any issues.
Education
High School Diploma -
Mount Si High School
Snoqualmie, WA06-2017
Skills
- Customer communications
- Material knowledge
- Roof installation
- Ventilation systems
- Shingle application
- Roof inspection
- Leak detection
Timeline
Roofing Helper
Guardian Roofing And Exteriors
11.2020 - 03.2024
Independent Contractor
Self Employed Web
03.2020 - 11.2021
Residential Roofer
Golden Rule Roofing
05.2018 - Current
High School Diploma -
Mount Si High School
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