DMITRII DMITRIEV
Summary
Seeking a position as Project Manager, Assistant Project Manager, Product Manager where my extensive experience and superior organization skills will be fully utilized.
I have deep experience in the hospitality, tourism, and restaurant business. I know from the inside how to attract a client and make him happy. I know how loyalty and customer acquisition programs work and I will be glad to be useful to your business.
My experience has taught me the following about myself:
- I know how to add value to clients and help clients have amazing experiences within their budget.
- I love to win, but helping the team win gives me greater joy.
- I am constantly learning because there is always a new level of quality.
- I know how to deliver results and guarantee success.
- I do a lot of upfront work to minimize surprises, adapt and get great results.
Overview
11
11
years of professional experience
Work History
Assistant Food & Beverage Manager
Stay AKA Hotels & Residences
01.2023 - Current
- Managed a team of 20 staff members to ensure quality service and a positive customer experience
- Maintained strict compliance with food safety regulations to ensure a safe and sanitary environment
- Implemented a cost-saving strategy that reduced labor costs by 15% without sacrificing customer satisfaction
- Streamlined kitchen operations to improve efficiency, resulting in a 18% reduction in food waste
- Developed and implemented a customer loyalty program that increased repeat business by 30%
- Oversaw inventory management to ensure food items were restocked and rotated according to schedule
- Developed training programs and performance reviews to ensure staff competency and productivity
Director of Purchasing Department
Holiday Inn Moscow Sokolniki, IHG Hotels & Resorts
06.2014 - 10.2022
- Managed, budgeted and purchased $1M per year for CAPEX (capital expenses) and $1.5M per year for OPEX (operating expenses) in inventory, utilizing bid sheets
- Negotiated prices with suppliers, utilizing rebates, consolidation of goods, and volume discounts
- Agreed upon and signed an agreement with IDS Borgomi for free branding of water in the rooms, using the logo for a period of 3 years, decreasing price-per-unit costs
- Maintained inventory, stock rotation, and control procedures, including tracking up to 10 cars with delivery per day, handling up to 200 invoices per month, and tracking more than 5000 different products per month
- Coordinated the opening a new restaurant in the hotel with 80 seats, which included purchasing all equipment, furniture, ingredients, and promotional materials
- Coordinated $8M hotel renovation project in 2019, which included conducting about 20 tenders per year for purchases such as furniture, appliances, and bed linens, and negotiated contracts and procurement with IHG's Regional Design and Architecture Office
- Managed team of 4 people to meet 90% to 100% of annual KPIs; team received the 'Department of the Year' Award in 2019 and 2022; ensured that purchasing staff adhered to company policies and procedures
- Reduced costs by an average of 10% per year and optimized warehouse stocks through electronic auctions and tenders to reduce the costs of food products and the use of company logos on menus for discounts
- Maintained contacts with other IHG group hotels in Moscow and initiated consolidated purchases of promotional materials, saving up to 30% on these positions
- Applied P&L statements and declining balances to project sales and purchases
- Managed end-of-month inventories for storeroom and all remote locations to meet business goals
- Supported large events such as forums and conferences for Pfizer, Bayer Pharma, Alfa Bank, Kimberly Clark, Tork and other companies, which included providing technical support, providing a standard or exclusive menu, and ordering and producing promotional products such as banners, notepads, and pens
- Maintained strong supplier relations while negotiating pricing in order to consistently drive the highest quality products at the most cost-effective price
- Managed order and delivery schedules with suppliers to ensure minimum delivery frequencies.
Assistant Food And Beverage Manager
Novotel Moscow Center
03.2013 - 06.2014
- Supervised staff in accordance with established HR policies and procedures
- Assisted in the training and evaluation of all dining room and in-room dining staff, as well as ensuring compliance with food and beverage policies and procedures
- Assisted with payroll scheduling for the Food and Beverage department
- Assisted the F&B Manager in training and implementing the Beverage Program, Inventory and Product Ordering procedures, and compete in processing and procedures
- Ensuring compliance with sanitary standards in the production of food and beverages
- Dealt with customer complaints.
Education
Hospitality Management -
Cornell University
Ithaca, New York11.2023
Post Graduates Studies -
Russian Academy of Science
Moscow, Russia01.2014
Master of Arts (MA) - History
University of Warsaw
Warsaw, Poland01.2012
Master of Arts (MA) - History
Lomonosov Moscow State University
Moscow, Russia01.2010
Skills
- Ability to Multitask
- Fast Learner
- Ability to Work in a Team
- Effective Time Management
- Ability to Work Under Pressure
- Customer Service Communication
- Watchfulness
- Highly Motivated
Languages
English
Full Professional
Polish
Professional Working
French
Professional Working
Russian
Native or Bilingual
References
References available upon request
Timeline
Assistant Food & Beverage Manager
Stay AKA Hotels & Residences
01.2023 - Current
Director of Purchasing Department
Holiday Inn Moscow Sokolniki, IHG Hotels & Resorts
06.2014 - 10.2022
Assistant Food And Beverage Manager
Novotel Moscow Center
03.2013 - 06.2014
Hospitality Management -
Cornell University
Post Graduates Studies -
Russian Academy of Science
Master of Arts (MA) - History
University of Warsaw
Master of Arts (MA) - History
Lomonosov Moscow State University