The number and variety of tasks that I overcame on the way from an ordinary sales manager to the head of the sales department of a large development company, being responsible for the most complex and interesting projects, allows me not to be afraid of any level of complexity of new tasks and to overcome them with pleasure.
• Increase revenue volume by 14%, 9%, 17%, in 2016, 2017, 2019, and first half of 2019, respectively, while market was stagnating.
• Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Built relationships with customers and community to establish long-term business growth.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Implementation of work standards and formation of department development strategy;
• Directed sales support staff in administrative tasks to help sales reps close deals.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Drove sales by developing multi-million dollar contract sales.
• Additional work as sales trainer, conducting training on sales standards, answering calls, and training with sales managers, and heads of sales departments.
• Formation of budgets for quarter, checking income and expenses upon its completion.
• Performed as speaker at official company webinars.
• Apartments for sale in Sochi from Moscow sales department.
• Presentations of real estate objects;
• Business correspondence with clients;
• Investment consulting;
• Managing full transaction cycle and after-sales service
• Forecasting sales volumes, and fulfilling sales plans and targets.
• Negotiating cooperation with managers of retail facilities.
• Control over the implementation of advertising campaigns and the supply of products to customers.
• Merchandising.
• Control over customer debit debts.
• Placement of commercial equipment.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Developed and maintained comprehensive understanding of products, services, and competitors to enhance sales presentations.
Team Oversight
Public Relations
Critical Thinking
Pricing Strategies
Sales Expertise
Coaching and Mentoring
Complex Problem-Solving
Staff Management
Market Research
CRM Software
Project management
Sales Presentation
Sales Planning
Quick learning and adaptability to new and non-standard conditions
Hiking, traveling, fitness.
English second language (ESL) courses, graduated level 5, Shoreline Community colledge.