Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dmitrii Morkovskoi

Summary

Goal desire ot work in the service and catering industry, ot grow and gain experience in this area, excellent communication skills

Overview

2025
2025
years of professional experience

Work History

Manager

Prezza Italian restaurant
Boston, MA
07.2021 - 10.2024
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Organized special events such as conferences or training sessions for employees.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Checked food before serving it to customers.
  • Provided exceptional service to high volume of daily customers.

Server

Prezza Italian restaurant
Boston, MA
01.2017 - 07.2021

Server

American Restaurant
Boston, MA
04.2016 - 12.2019

Server

Ave Mario
London
  • Consulting guests on the menu, observing service standards and restaurant rules, creating a cozy and relaxed atmosphere for restaurant guests, and serving food and drinks with proper table setting.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Server + Hostess

Steak House Restaurant
London
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Monitored dining room for cleanliness and proper set-up at all times.

Education

High School Diploma -

London School of Economics
London

Skills

  • Communication Skills
  • Problem-solving aptitude
  • Reliability
  • Problem-solving abilities
  • Quality Control
  • Conflict Resolution
  • Hospitality service expertise
  • Front-of-house display creation
  • Allergy awareness
  • Data Analysis

Languages

English
Native/ Bilingual
Russian
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Manager

Prezza Italian restaurant
07.2021 - 10.2024

Server

Prezza Italian restaurant
01.2017 - 07.2021

Server

American Restaurant
04.2016 - 12.2019

Server

Ave Mario

Server + Hostess

Steak House Restaurant

High School Diploma -

London School of Economics

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Dmitrii Morkovskoi