Dmitrii Morkovskoi
Summary
Goal desire ot work in the service and catering industry, ot grow and gain experience in this area, excellent communication skills
Overview
2025
2025
years of professional experience
Work History
Manager
Prezza Italian restaurant
Boston, MA
07.2021 - 10.2024
- Created monthly reports for senior management summarizing operational performance metrics.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Organized special events such as conferences or training sessions for employees.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Checked food before serving it to customers.
- Provided exceptional service to high volume of daily customers.
Server
Prezza Italian restaurant
Boston, MA
01.2017 - 07.2021
Server
American Restaurant
Boston, MA
04.2016 - 12.2019
Server
Ave Mario
London
- Consulting guests on the menu, observing service standards and restaurant rules, creating a cozy and relaxed atmosphere for restaurant guests, and serving food and drinks with proper table setting.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Server + Hostess
Steak House Restaurant
London
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Monitored dining room for cleanliness and proper set-up at all times.
Education
High School Diploma -
London School of Economics
LondonSkills
- Communication Skills
- Problem-solving aptitude
- Reliability
- Problem-solving abilities
- Quality Control
- Conflict Resolution
- Hospitality service expertise
- Front-of-house display creation
- Allergy awareness
- Data Analysis
Languages
English
Native/ Bilingual
Russian
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Manager
Prezza Italian restaurant
07.2021 - 10.2024
Server
Prezza Italian restaurant
01.2017 - 07.2021
Server
American Restaurant
04.2016 - 12.2019
Server
Ave Mario
Server + Hostess
Steak House Restaurant
High School Diploma -
London School of Economics
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