Dmitriy Rukhlin

• Supported language development for non-native speakers by providing one-on-one tutoring sessions tailored to individual needs.
• Enhanced students'' speaking skills through regular practice and focused feedback during conversation sessions.
• Developed and taught ESL curriculum to improve students' conversational abilities.
• Set assessments to measure student progress and identify growth opportunities.
• Modified curriculum plans with colleagues to meet changing student needs.

• Educated students in basics of English grammar and conversational speaking.
• Provided targeted instruction on pronunciation, intonation, and accent reduction to enhance students'' overall communication skills in English.
• Enhanced students'' speaking skills through regular practice and focused feedback during conversation sessions.
• Increased student proficiency in English by creating engaging and interactive classroom activities.
• Created and delivered engaging lesson plans to accommodate different learning styles.

• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Collected room deposits, fees, and payments.
• Answered multi-line phone system and transferred callers to appropriate department or staff member.
• Enhanced customer satisfaction by providing efficient and professional front desk services.

Anticipate guests' needs and provide a seamless service to them to acquire any items they need and provide them with fast, timely service for all of their needs.

Meet and greet guests as they arrive at the hotel and be their first point of contact for questions and queries.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.