D'Miyah James
Killeen,Tx
Summary
Proven track record of enhancing customer satisfaction at Target, adept in conflict resolution and analytical thinking. Recognized for exceptional service and teamwork, I excel in fast-paced environments, demonstrating strong organizational and computer skills. Committed to achieving excellence, I consistently exceed goals through innovative solutions and effective communication. Allowing me to juggle multi-task adjectives while still on a strict schedule with school, home-life, and work.
Overview
4
4
years of professional experience
Work History
Employee
Target
Killeen, TX
11.2024 - Current
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Exceeded customer satisfaction by finding creative solutions to problems.
Employee
Whataburger
San Antonio, TX
04.2024 - 05.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing exceptional customer service.
- Participated in team meetings to discuss performance, sales targets, and strategies for improving service.
- Assisted in training new employees on kitchen operations and safety protocols.
- Ensured compliance with all health department regulations regarding sanitation standards.
- Put together multiple, concurrent orders during dinner and lunch hours.
- Stocked and restocked supplies as needed throughout shift.
- Organized kitchen equipment for quick access during peak hours.
Lifeguard
San Antonio Pool Management
San Antonio, TX
04.2021 - 08.2022
- Filled out incident and accident reports and submitted to supervisor.
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
- Provided assistance to swimmers of varying skill levels.
- Instructed patrons on proper use of diving boards, slides, ladders.
- Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
- Enforced all safety regulations and posted rules for patrons.
Education
High School Diploma -
C E Ellison High School
Killeen, TX05-2025
High School Diploma -
Pieper High School
San Antonio, TXHigh School Diploma -
Memorial Early College High School
New Braunfels, TXSkills
- Collaboration
- Organizational skills
- Analytical thinking
- Computer skills
- Conflict resolution
- Time management
- First Aid/CPR
- Flexible and adaptable
- Dependable and responsible
- Social perceptiveness
- Multitasking Abilities
- Customer relations
- Excellent communication
References
References available upon request.
Timeline
Employee
Target
11.2024 - Current
Employee
Whataburger
04.2024 - 05.2025
Lifeguard
San Antonio Pool Management
04.2021 - 08.2022
High School Diploma -
C E Ellison High School
High School Diploma -
Pieper High School
High School Diploma -
Memorial Early College High School
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