Accomplished Public Safety Supervisor with a proven track record at Huntington Beach Hospital, enhancing safety protocols and fostering a supportive environment. Expert in de-escalation tactics and report writing, I significantly streamlined incident documentation, improving decision-making and team performance. Skilled in customer service, I led initiatives that strengthened community relations and safety awareness.
Overview
25
25
years of professional experience
Work History
Public Safety Supervisor
Huntington Beach Hospital
03.2020 - Current
Handled sensitive information with discretion and maintained confidentiality as required, safeguarding the privacy of individuals involved in reported incidents.
Supported community outreach initiatives designed to educate residents about personal safety tips and crime prevention strategies.
Streamlined reporting processes to facilitate accurate documentation of incidents, leading to more informed decision-making at higher management levels.
Fostered a culture of continuous improvement by encouraging feedback from staff members and implementing necessary changes to enhance performance levels within the team.
Conducted thorough investigations into reported incidents, gathering evidence and working closely with law enforcement partners when needed.
Evaluated existing policies and procedures for effectiveness, recommending updates as necessary to maintain best practices in public safety supervision.
Oversaw recruitment efforts for new hires while also managing employee retention through competitive benefits packages and fostering a positive work environment.
Notified emergency personnel of incidents requiring medical assistance and aid.
Coordinated with law enforcement agencies to respond to security incidents and emergencies.
Effectively led investigations, ensured safety protocols were followed, and handled high-pressure situations.
Conducted investigations to identify suspicious activities, violations of policies and regulations and potential threats.
Public Safety Lead Officer
Long Beach Memorial Hospital
12.1999 - 09.2019
Provided leadership and guidance to junior officers, fostering a professional and supportive work environment.
Conducted regular reviews of current policies and procedures to identify areas for improvement or enhancement.
Responded promptly to emergency calls, delivering timely assistance and support during critical situations.
Streamlined incident reporting processes, leading to more efficient resolution of safety concerns.
Evaluated staff performance regularly, providing constructive feedback and opportunities for growth.
Collaborated with local law enforcement agencies to ensure coordinated response during emergency situations.
Conducted thorough investigations into security incidents, providing detailed reports for management review.
Managed scheduling and deployment of security personnel, ensuring optimal coverage across all shifts.
Handled sensitive information with discretion while investigating incidents involving employees, visitors, and patients.
Developed and implemented training programs for new hires, resulting in increased staff competency levels.
Oversaw access control procedures at facility entrances, ensuring only authorized individuals gained entry.
Enhanced public safety by conducting regular patrols interior and exterior also addressing potential security threats.
Maintained accurate records of daily activities and incidents, enabling effective communication among team members.
Patrolled assigned areas on foot, horseback or by vehicle.
Notified emergency personnel of incidents requiring medical assistance and aid.
Responded to emergency and non-emergency calls to provide assistance to visitors and patients in need.
Conducted searches of individuals, vehicles and premises.
Identified, pursued and arrested suspects and perpetrators of criminal acts.
Dispatched officers to emergency and non-emergency calls, making employee badges, storing patient belongings, and valuables in a safe place, also conducting reports as needed.
Education
N/A - N/A
Long Beach Poly High-school
Long Beach, CA
06.1994
Skills
Customer service skills
De-escalation and control hold tactics
Searches and handcuff skills
Report writing
Timeline
Public Safety Supervisor
Huntington Beach Hospital
03.2020 - Current
Public Safety Lead Officer
Long Beach Memorial Hospital
12.1999 - 09.2019
N/A - N/A
Long Beach Poly High-school
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