Derrica MOORE
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. My goal is to continue to use my expertise to help landlords and tenants alike.
Overview
4
4
years of professional experience
Work History
Leasing Coordinator (Temp)
BGSF Staffing
01.2024 - 04.2024
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Facilitated a smooth move-in experience for new tenants through clear communication regarding requirements and expectations.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Conducted property tours for potential tenants, showcasing amenities and highlighting unique features of the community.
Associate Property Manager
Greentree
04.2022 - 11.2023
- Managed a diverse portfolio of properties, ensuring each property met or exceeded performance expectations.
- Collaborated with maintenance teams to ensure timely completion of repairs, minimizing downtime and tenant dissatisfaction.
- Conducted detailed property inspections regularly, identifying potential issues before they escalated into costly repairs.
- Assist with preparation related to legal cases and attend Rent Board, settlement conferences and other legal proceedings as needed.
- Track, monitor, and resolve Notice of Violations to ensure timely abatement with guidance from RPM.
Resident Manager
BRICK + TIMBER
01.2020 - 04.2022
- Reported and documented maintenance requests and scheduled appropriate services.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Managed daily operations, ensuring smooth functioning of the residential complex.
- Organized community events that fostered resident engagement, promoting a strong sense of camaraderie among neighbors.
Resident Services Coordinator I Utility Specialist
BRICK + TIMBER
01.2020 - 04.2022
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
- Sorting mail, processing incoming rent checks, bills, approving invoices, notices, and letters.
- Managing all aspects of utility accounts, including online accounts and payments coordinating with accounting team.
- Managed accurate record-keeping systems to track resident interactions, incidents, and program participation effectively.
Education
Associate of Business Administration -
City College of San Francisco
San Francisco, CASkills
- Maintenance knowledge
- City and county regulations
- Yardi software
- Tenant and eviction laws
- Customer service-focused
- Property tours and inspections
- Client Relations
Timeline
Leasing Coordinator (Temp)
BGSF Staffing
01.2024 - 04.2024
Associate Property Manager
Greentree
04.2022 - 11.2023
Resident Manager
BRICK + TIMBER
01.2020 - 04.2022
Resident Services Coordinator I Utility Specialist
BRICK + TIMBER
01.2020 - 04.2022
Associate of Business Administration -
City College of San Francisco