Healthcare executive with 25 years of solid work history, leading and managing teams to positive outcomes. Successful track record of leading executives/managers to support their teams and promote their teams producing optimal results. Continue to cultivate strong professional relationships with service lines, physicians groups and accounting department to optimize outcomes. Committed to patient, family and employee satisfaction.
· Responsible for 3 300 Unit Entry Fee CCRC communities; 2 AL, Memory Care across 4 states
· Responsible for 5 direct reports; 1000 indirect reports
· Responsible for $60M multi-department facility budgets
· Work with Executive Directors to collaboratively develop facility goals and monitor progress monthly
· Serve as the liaison between Greenbrier and facility ownership groups
· Work with Executive Directors and Financial Services to prepare annual operating and capital expense budgets for approval by ownership groups
· Attend and participate in facility board meetings/ownership meetings
· Responsible for operations of 260 unit Campus - CCRC, IL, AL, SNF
· Responsible for 9 direct reports and 180 indirect reports
· Responsible for Closure of SNF in 45 days
· Increase census from 75% occupancy to 82% in IL and AL
· Exceeded monthly EBIDA expectations
· Oversight of renovation projects throughout 800,000 sq. ft property
· Recognized by US News and World reports ‘Best Senior Living’
· Responsible for the overall operations of up to 20 facilities - CCRC’s, AL, IL, Memory Care, SNF in multiple states
· Plan, implement, monitor, and comply with annual budgets
· Supervise and direct executive directors and regional team members
· Manage census to exceed budget -1500+ Residents
· Review and interpret monthly financial statements
· Implementation of all company policies to meet the objectives of the company
· Ensure state and federal compliance
· Hold Executive Directors accountable for community/companywide goals
· Provide support and guidance to the facilities
· Oversee the operations of 13 skilled nursing facilities in Texas
· Responsible for ensuring policies and procedures are followed
· Improved overall operations of the region
· Increased overall profitability of the region year over year by focusing on bottom performers, increasing census, and managing controllable expenses
· Implemented Quality of Life Program
· Implemented employee reward and recognition programs
· Reduction of Agency usage to $0
· Increased census on average by 20% for the region
· Decreased turnover of key personnel
· Received Regional Director of the Year Award for 2013
· Received Regional Director of the Year Award for 2015
· Responsible for the overall operations of 3 SNFs
· Responsible for securing management team to lead the LTC operations
Of the newly formed start-up company
· Successfully opened/licensed 2 brand new facilities
· Development of core philosophy for the new company
· Development and implementation of policies and procedures
· Responsible for the overall operations of 11 SNF and 1 AL
· Responsible for the delivery of care of 1100+ residents
· Supervise and direct administrators and regional consultants
· Increased census/revenue in certain properties with implementation of programs
· Exceeded budget plan each year
· Responsible for ensuring policies and procedures are followed
· Interpret monthly financial statements and make necessary adjustments
· Responsible for the delivery of care to 1,000+ residents
· Supervise/direct facility administrators and 20 regional consultants
· Responsible for providing direction to administrators/consultants and key staff
· Exceeded plan each year by $1 million plus dollars
· Responsible for $50 million expense budget
· Prepare annual operating budget
· Interpret monthly financial statements
· Make oral and written recommendations to the Sr. Vice President of Operations
· Responsible for ensuring policies and procedures are followed
· Increase customer satisfaction-residents and family
· Implementation of Person-Centered Care Program
· Able to work under extreme pressure and multi task in a fast-paced environment
Team Building
Collaborative Leadership
Organizational leadership
Staff Development/Training
Employee Engagement
Patient and Family Satisfaction
Recruitment/Hiring
Staff Retention
Licensed Nursing Facility Administrator-Texas Licensure