Dmyshrick Milburn
Henderson,NV
Summary
Senior Low Voltage & Security Technician | CCTV, Access Control, Smart Home Integionrat
With over 6 years of experience installing, configuring, and maintaining advanced security systems for residential, commercial, and government clients. I am skilled in CCTV, Google Nest, access control, and cabling. Proven track record of leading projects from planning to completion, ensuring compliance with industry standards. Veteran of the U.S. Air Force with expertise in precision scheduling and resource optimization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Technician Engineer
ADT, LLC
Las Vegas, Nevada
10.2020 - Current
- Installed, configured, and maintained a wide range of security systems, including CCTV, Google Nest, and access control solutions, ensuring compliance with manufacturer guidelines and industry safety standards.
- Collaborated with project managers and clients to assess site requirements, design system layouts, and meet installation timelines.
- Mounted and secured cameras, sensors, control panels, and related hardware in optimal locations for performance and coverage.
- Ran, terminated, and tested low-voltage wiring and cabling, delivering clean and reliable connections.
- Programmed and integrated security devices, software interfaces, and user controls to meet client-specific needs.
- Diagnosed and resolved technical issues on-site, achieving a high first-time fix rate to maximize client satisfaction.
- Provided hands-on training and technical support to clients, ensuring proper system operation and maintenance.
- Maintained precise inventory control for all tools, equipment, and parts in assigned service vehicle, reducing delays and improving project efficiency.
Sales Representative
Live Smart Automation
Henderson, NV
04.2019 - 10.2020
- Prospected and engaged potential customers through direct door-to-door outreach, introducing ADT security products and services.
- Assessed homeowners’ security needs and tailored solutions to address safety concerns and lifestyle preferences.
- Delivered persuasive sales presentations highlighting features, benefits, and value of security packages, resulting in consistent monthly sales targets being met or exceeded.
- Built rapport and trust with clients by addressing objections, answering technical and pricing questions, and providing product demonstrations.
- Collaborated with installation teams to ensure seamless system setup and positive customer experiences.
- Maintained accurate records of leads, appointments, and closed sales in CRM systems to track performance and follow-up opportunities.
Production Scheduler
United States Air Force
Las Vegas, NV
05.2017 - 05.2019
- Responsible for developing production schedules in a timely matter over 30-50 aircrafts
- Advise management of the status of work in progress, material availability, and potential production problems to ensure that equipment, material and services are provided as needed
- Oversee and verify adherence of government regulations while maintaining sensitive data and complying with international laws.
- Complied and analyzed data using spreadsheets and other database software such as Excel and Powerpoint.
- Maintained high levels of confidentiality to maintain customer confidence and operations.
- Created files, generated reports, and records.
Education
EPA Certified - HVAC/R
National Technical Institute
Henderson, NV09.2020
High School Diploma -
Carencro High School
Lafayette, LA05.2017
Skills
- CCTV Installation & Configuration
- Low Voltage Wiring & Termination
- Access Control Systems
- Smart Home Integration
- Trouble Shooting & Technical Support
- Project Management & Coordination
- Customer Relations & Training
- Inventory & Fleet Management
- Safety & Compliance Standards
Certification
OSHA 30
EPA 608 Universal Certification - 2020
United States Air Force, Technical Training - 2017
Timeline
Technician Engineer
ADT, LLC
10.2020 - Current
Sales Representative
Live Smart Automation
04.2019 - 10.2020
Production Scheduler
United States Air Force
05.2017 - 05.2019
EPA Certified - HVAC/R
National Technical Institute
High School Diploma -
Carencro High School