Dmytro Babenko
Emerson
Summary
Self-motivated, energetic and polished Service Industry Professional with extensive experience in high profile environments, properties and venues. Significant background organizing events and servicing affluent clientele at exclusive venues. Innate understanding of luxury markets, as well as celebrity and VIP treatment. Exceptional interpersonal and communication skills coupled with the ability to work well under pressure and seamlessly execute events. Superior work ethic, business acumen and integrity able to handle all matters with discretion. Well-traveled with a professional appearance, attitude and demeanor.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Maitre" D Hotel/Asst.Maitre"D Hotel
SilverService
01.2024 - 04.2024
- Facilitated room service for guests, polished shoes, and prepared daily reports and handovers.
- Introduced guests to amenities and services available during their stay. with the rooms, the venues of the yacht, food/drinks service, guests from beginning of the stay till the end, departure.
- Worked alongside a professional butler team to provide exceptional service to guests. Principal role, to greet/attend needs of the guests' luggage, storage of the food and material, overall operation.
- Utilized innovative approaches to enhance guest experiences through meticulous attention to detail.
Restaurant Supervisor
Ritz - Carton
01.2024 - 04.2024
- Responsible for the operation and supervision of an assigned outlet including: Mess Rooms, Room Service, Dining Room and Lido Market.
- Assists with the direction, supervision, performance, training and evaluation of all positions within the restaurant department.
- Monitors the performance of all restaurant staff to ensure that their duties are carried out in accordance with Company policy, and safety and environmental regulations.
- Ensured adherence to USPH standards and regulations through follow-up. with all USPH standards and regulations, ILO etc.
- Oversaw venue operations to provide guests with an exceptional dining experience.
- Regularly communicate with the Restaurant Operation Manager and Maitre D regarding restaurant-related matters, responsible for inventory and monthly orders for your venue.
Assistant Maitre"D Hotel
Margarita Villa at Sea
09.2023 - 12.2023
- Responsible for the operation and supervision of an assigned outlet including: Mess Rooms, Room Service, Dining Room and Lido Market.
- Enhanced service quality by guiding team members and guiding team members to enhance service quality. with the direction, supervision, performance, training and evaluation of all positions within the restaurant department.
- Monitors the performance of all restaurant staff to ensure that their duties are carried out in accordance with Company policy, and safety and environmental regulations.
- Ensured adherence to USPH standards and regulations through consistent follow-up. with all USPH standards and regulations, ILO etc.
- Coordinated daily tasks to maintain a seamless dining experience for all guests. to ensure luxury food and service quality for guests. about overall operation of your assigned venue regarding of the luxury food and service experience of your guests.
- Regularly communicate with the Restaurant Operation Manager and Maitre D regarding restaurant-related matters, responsible for inventory and monthly orders for your venue.
Head Service Butler
MY AL Salamah
, Saudi Arabia
03.2023 - 08.2023
- Managed guest luggage and organized food storage to ensure seamless guest experiences.
- Royal Family Saudi KSA
Maitre"D Hotel
Celebrity Cruise Line
09.2016 - 10.2022
- Led one or two specialty restaurants with 45-60 crew members, organizing schedules to optimize team efficiency.
- Interviewed, hired, trained and counseled qualified wait staff and managers.
- Responded to guest inquiries and resolved issues to enhance service quality.
- Oversaw revenue and rating targets, ensuring compliance with operational standards.
- Assisted independently to Restaurant Manager with all daily tasks and projects.
- Reviewed adherence to USPH standards and regulations, ensuring compliance with ILO and related requirements.
Assistant Maitre"D Hotel
Celebrity Cruise Line
03.2014 - 09.2016
- Managed all aspects of luxury service, including cocktail preparation and flower decoration for events.
- Coordinated with all departments to improve guest experience and service delivery.
- Collaborated with service team to enhance guest service experience.
- Organized staff duties, schedules, and inventory to ensure venue cleanliness and operational efficiency.
Service Waiter
Celebrity Cruise Line
11.2012 - 03.2014
Head Waiter
Celebrity Cruise Line
07.2010 - 11.2012
- Supervised and coordinated dining room personnel activities to efficiently serve food and escort patrons to tables.
- Ensured compliance with US Public Health standards through regular cleaning and organization of crew dining area.
Skills
- Guests Service
- Mise en Place
- Food Service
- Drinks Service
- Flower Decorations
- Bar Skills
- Inventories
- Housekeeping
- Detailing
- Wine Knowledge
- Cigars Connoisseur
- Accounts
- Stock Control
- Fine Dining
- Purchases
- Event Management
- Strong Work Ethic
- Laundry Procedures
- High Hygiene Level
- Personal Assistant
Smoker
No
Certification
- ENG 1, 12/31/25
- SEAMAN BOOK, 12/31/24
- CROWD MANAGEMENT, 12/31/28
- STCW 95, 12/31/28
- MEDICAL FIRST AID ON BOARD SHIP
- PROFICIENCY IN SURVIVAL CRAFT AND RESCUE BOATS
- ADVANCED FIRE FIGHTING
- SAFETY FAMILIARIZATION, BASIC
Visible Tattoos
No
Health
Excellent
Personal Information
- Date of Birth: 01/17/86
- Nationality: Ukrainian
References
- Martin Gazovic, F&B Manager, Celebrity Cruise Line, +381658133855, Martingazo@yahoo.com, Slovenia
- Nenad Rustom, Restaurant Manager, Celebrity Cruise Line, +421905560465, nenadrustom22@gmail.com
- Hatem Marzouki, Restaurant Manager, Margarita Ville At Sea, +21655406741
- Apastolos Kountouris, Master, M/Y AL SALAMAH, Captian@myalsalamah.com
Shengen
C1/D
Eu
Yes
Timeline
Maitre" D Hotel/Asst.Maitre"D Hotel
SilverService
01.2024 - 04.2024
Restaurant Supervisor
Ritz - Carton
01.2024 - 04.2024
Assistant Maitre"D Hotel
Margarita Villa at Sea
09.2023 - 12.2023
Head Service Butler
MY AL Salamah
03.2023 - 08.2023
Maitre"D Hotel
Celebrity Cruise Line
09.2016 - 10.2022
Assistant Maitre"D Hotel
Celebrity Cruise Line
03.2014 - 09.2016
Service Waiter
Celebrity Cruise Line
11.2012 - 03.2014
Head Waiter
Celebrity Cruise Line
07.2010 - 11.2012