D’Naja Ransom
Memphis,TN
Summary
HR professional with comprehensive background in managing diverse HR functions. Proven ability to enhance employee relations and drive organizational success through strategic HR planning. Known for fostering teamwork and adapting to dynamic workplace needs with strong communication and problem-solving skills.
Overview
17
17
years of professional experience
Work History
HR Generalist II
Woodland Recovery Center
03.2025 - Current
- Recruitment and Onboarding: Managing the recruitment process, including posting jobs, screening applications, conducting interviews, and coordinating onboarding for new hires.
- Training and Development: Identifying training needs and coordinating or delivering training programs.
- HRIS Management: Utilizing and maintaining HR information systems, such as ADP, to manage employee data and transactions.
- Compliance: Ensuring compliance with all relevant labor laws and regulations.
Dental Assistant
Dr. Lee T. Myers DDS
07.2008 - Current
- Provide clinical and administrative support to dentist
- Perform duties such as preparing and sterilizing equipment, assisting during procedures, taking X-rays, and updating patient records.
- Manage administrative tasks, schedule appointments, and educate patients on oral hygiene and post-treatment care.
- Sale dental treatment plans and products
Management Assistant
Enterprise Holdings
06.2023 - 06.2024
- Managed rental car customer accounts to ensure vehicle performance standards and safety.
- Maintained Company’s Customer Service/Satisfaction based practices.
- Assisted Branch Manager and team with billing and accounts monitoring.
- Supervised employees according to company guidelines to support required company matrix.
- Coordinated daily operational activities to enhance efficiency across multiple departments.
- Mentored junior staff members, providing guidance on best practices and professional development strategies.
- Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
- Drove sales and customer service while assisting guests with Rental Protection Products.
HR Specialist/Benefits & Well-Being Coordinator
Regional One Health
07.2018 - 10.2022
- Coordinated hospital wide Tuition Reimbursement Program for internal staff to promote internal knowledge based/highly skilled professionals.
- Processed benefits transactions and correspondence by specific timeframes, including bi-weekly and monthly invoices and required benefit reporting for financial budget.
- Assisted with program design and development of detailed strategic plans for the health and well-being programs to promote work-life balance and healthier employees.
- Assisted Talent Acquisition team with recruitment requirements by implementing the organization’s operation, onboarding, and recruiting strategy.
- Managed employee’s time and attendance through organization’s time keeping system to remain in compliance with budget and policies.
Dental Assisting Externship Coordinator/Instructor
Concorde Career College
08.2016 - 07.2018
- Scheduled and arranged interviews to secure current job openings from dental facilities.
- Developed, implemented, managed, and taught the Dental Assisting course curriculum.
- Conducted onsite performance observation and interviews.
- Identified and solved problems related to workplace relations and conflict resolution, drew conclusions and recommended appropriate courses of action.
Medical Administrative and Dental Implant Coordinator
University of Tennessee Health Science Center-College of Dentistry
01.2012 - 12.2015
- Executed Dental Implant inventory control management.
- Facilitated grant reporting, managed implant budget, tracking, and financial records.
- Distribution of dental implants to doctors, residents, and support staff.
- Supervised and trained Implant Center temporary employees.
Education
Master of Professional Studies - Human Resources Management
University of Memphis
Memphis, TN05.2020
Bachelor of Business Administration - Human Resources Management, Accounting
University of Memphis
Memphis, TN05.2018
CDA/RDA - Dental Assisting
Concorde Career College
01.2005
Skills
- Recruitment management
- Onboarding coordination
- Training program development
- HRIS management
- Benefits administration
- Conflict resolution
- Timekeeping systems
- Program design and development
- Budget tracking and control
- Staff supervision and training
- Customer service excellence
- Appointment scheduling
- Data analysis for HR metrics
- Policy implementation
- HR policies and procedures
- Onboarding and orientation
- Talent acquisition
- Employee counseling
- Background checks
- Employment law compliance
- Attendance management
- Employee retention
- Recruitment and selection
- Compensation and benefits
- Employee engagement
- Recruitment
- Event management
- Customer relations
- Microsoft Office Suite
- Pre-employment screening
- Vendor relations
- Complex Problem-solving
- Recruiting
- Employee onboarding
Timeline
HR Generalist II
Woodland Recovery Center
03.2025 - Current
Management Assistant
Enterprise Holdings
06.2023 - 06.2024
HR Specialist/Benefits & Well-Being Coordinator
Regional One Health
07.2018 - 10.2022
Dental Assisting Externship Coordinator/Instructor
Concorde Career College
08.2016 - 07.2018
Medical Administrative and Dental Implant Coordinator
University of Tennessee Health Science Center-College of Dentistry
01.2012 - 12.2015
Dental Assistant
Dr. Lee T. Myers DDS
07.2008 - Current
Bachelor of Business Administration - Human Resources Management, Accounting
University of Memphis
CDA/RDA - Dental Assisting
Concorde Career College
Master of Professional Studies - Human Resources Management
University of Memphis