D'Najha Fields
North Brunswick Township,NJ
Summary
Experienced professional focused on meeting or exceeding objectives seeking Healthcare Administrator position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.
Overview
12
12
years of professional experience
Work History
Managing Partner
M&D Fields Property Management
North Brunswick Township, NJ
05.2021 - Current
- Maintains property rentals by advertising and filling vacancies, negotiating and enforcing leases, and maintaining and securing premises
- Establishes rental rate by surveying local rental rates and calculating overhead costs, depreciation, taxes, and profit goals
- Prepares reports by collecting, analyzing, and summarizing data and trends
- Maintains property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs, planning renovations, contracting with landscaping and snow removal services
- Established and implemented business procedures and process improvements.
- Analyzed and presented financial standings and cost effectiveness to other partners and investors.
Owner
Organex
Atlanta, GA
02.2021 - Current
- Oversaw the daily operations of the business
- Performed office duties and studied the industry market and kept abreast of new trends
- Managed marketing, bookkeeping, production, fulfillment and advertising functions
- Customer service duties, including following up with clients, answering phone calls and handling quality issues
- Designed and maintained websites and social media accounts, kept accurate records and inventory
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
Medical Receptionist
Metro Health and Wellness
Atlanta, GA
04.2018 - 09.2020
- Effective in handling office and administrative tasks within busy, multi-physician practices
- Expedient in processing patient check-in/check-out, verifying insurance and collecting third-party claims
- Efficient in managing appointment scheduling, patient records, medical billing and financial information
- Scheduled appointments with secondary care providers
- Coordinated physician schedules and maintain patient flow by communicating patient arrivals or delays.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Membership Consultant
Amazing Lash Studio
Atlanta, GA
12.2017 - 04.2018
- Assist new clients with membership and services while educating clients on products and promotions
- Restock and organize product shelves, maintain the appearance of the studio and generate closing reports and payments.
- Provided information about restrictions and optional services.
- Conducted tours of facility to showcase features and answer questions.
Medical Receptionist
Anwan Wellness Medical Center
Hapeville, GA
08.2016 - 12.2017
- Directs patient flow of check-in and check-out during practice hours, minimizing patient wait time
- Acquires insurance authorizations for procedures and tests ordered by the attending physicians
- Completes registration quickly and cordially for all new patients
- Resolve and clarify issues with patient medications and collaborated with local pharmacies
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Spa Coordinator
Aqua Spa Nail & Day Spa
East Brunswick, NJ
02.2013 - 07.2016
- Worked simultaneously with Spa Owners and Spa Directors, Service Providers and Front Desk Staff to ensure smooth daily operations
- Oversee daily operations; retail inventory, supply orders, therapists' schedules, appointments, appearance
- Greeted all guests in a warm and friendly manner to create a positive first impression of the spa
- Received, counted, recorded incoming items Audited items on sales floor and in backroom making necessary corrections
- Answered questions about spa, treatments offered and spa's amenities.
- Monitored access of guests and escorted to treatment areas.
Admitting and Registration Representative
St. Peters Hospital
New Brunswick, NJ
03.2011 - 02.2013
- Responsible for a variety of clerical duties in a hospital, such as greeting patients, collecting medical information, admitting and discharging patients, managing hospital forms, presenting financial options to patients, processing payments, and balancing cash drawers
- Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information
- Evaluated the accuracy of provider charges, including dates of service, procedures, level of care, locations, diagnoses, patient identification and provider signature
- Completed registration quickly and cordially for all new patients
- Verified insurance benefits, processed payments and issued receipts.
- Collected demographic and insurance information from patients.
Education
Bachelor of Science - Healthcare Administration
Berkeley College
New York, NY12.2021
Skills
- Strong interpersonal and communication skills
- Insurance eligibility verifications
- Microsoft Office proficiency
- Electronic Medical Record (EMR)
- HIPAA compliance
- Computerized Maintenance Management Systems
- Legal Research and Review
- Employee Training Program
- Financial Operations Oversight
- Employee Performance Evaluations
- Zoom (Video Conferencing Tool)
- Patient Flow
- Administrative Management
- Sales Tracking
- Finance and Accounting Oversight
- Health Information Policy and Procedure Development
- Business Management and Development
- Aloha POS
- New Business Launch
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Technology Skills
- Zoom
- Google Chat
- Hangouts
- Slack
- GoToMeeting
- Drop Box
Quote
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Timeline
Managing Partner
M&D Fields Property Management
05.2021 - Current
Owner
Organex
02.2021 - Current
Medical Receptionist
Metro Health and Wellness
04.2018 - 09.2020
Membership Consultant
Amazing Lash Studio
12.2017 - 04.2018
Medical Receptionist
Anwan Wellness Medical Center
08.2016 - 12.2017
Spa Coordinator
Aqua Spa Nail & Day Spa
02.2013 - 07.2016
Admitting and Registration Representative
St. Peters Hospital
03.2011 - 02.2013
Bachelor of Science - Healthcare Administration
Berkeley College
Technology Skills
- Zoom
- Google Chat
- Hangouts
- Slack
- GoToMeeting
- Drop Box
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