Highly motivated, Decisive, Action-oriented and result-focused with A-Approach (Accountability, adaptability, attend to detail) with 13+ years of expertise in Investment banking.
Excellent management skills summed up with splendid knowledge in the areas of Fund Accounting, Cash & Asset Reconciliation, Change Management, Project management, Client Onboarding, Corporate actions, Asset Servicing & Capital Market.
• Provide support and guidance to team members (Fund Accountants) on their tasks and assume responsibility of such as oversaw for managing end to end NAV calculation/unit pricing operations.
• High level review of NAV prices as per escalation grid and providing approval on accuracy to release NAV prices to Client and external/internal stake holders.
• Understand trial balance activities, high level cash flows, subscriptions/redemptions, expense accrual and its setups and income accruals.
• Exposure in different type of Fund Structure like Master Feeder, Class Fund (Multi Currency), Core fund and FOF's.
• Pricing tolerance along with NAV impact validation and benchmark review.
• Review of NAV impacting transactions/trades as per defined escalation grid and its escalation.
• Effectively collaborate and communicate with team members as well as business partners.
• Providing response to Client inquiries on benchmark breach, reconciliation breaks, transaction processing as per agreed SLA.
• Participation in Monthly and weekly calls with client on KPI (Quality and SLA), Managing escalation.
• Ensure cross training across teams/ sections to ensure seamless work flow and develop bench strength and subject matter experts to avoid key-man risk.
• Continuous communication with the team to develop understanding of client's business, objectives, goals, and market challenges to improve their global acumen
• Ensure adherence to SSB internal policies, procedures, controls and best practices to foster a strong risk mitigation environment and compliance to all department, enterprise, fiduciary and regulatory requirements.
• Participate and lead ad hoc special projects including fund launches, liquidations, data requests, etc.
• Works with internal partners throughout the bank to facilitate implementation of solutions to client needs.
• Achieve Learning & Development Targets, continued implementation of Career Paths and Employee Engagement targets.
• Ensuring to publish the reports related to audit, daily dashboard to different stakeholders and business area to keep track of the progress of operations.
• Ensuring seamless & on-time delivery in lines with the SLA's.
• Cultivates strong working relationships with client contacts. Demonstrates ability to add value by anticipating possible solutions and partnering with client and internal partners to implement.
• Provide coaching and development opportunities to staff, participate in individual on-going training and development.
• On boarding the existing and new conversion clients on “Hydra” application. This application is going to model by replacing 3 different applications for configuration, data repository and for end reporting purpose with user interface access
• Liaising with COE testing team, development teams, end users (IS & IA) internally and with Onshore for the regular updates and follow-ups on the work in progress
• BAU, Handling escalations, Performance management & Reporting, Appraisals, Leave & Attrition management
• Performed investor services statement reconciliations through Xceptor to ensure smooth transition of the data migration
• Managing and Xceptor testing and configuration team to achieve the client focus as a business unit
• Identifying the areas of improvement by innovations and automations, out of the box thinking ability for streamline the business
• BAU, Handling escalations, Performance management & Reporting, Appraisals, Leave & Attrition management.
• Liaising with SSG teams and with Brokers for transactions lifecycle/tracking all the breaks (IM, VM, PNL & MTMPL) for timely resolution, Attending weekly calls for regular updates/feedbacks and process improvement discussions
• Initiated the RPA (Robotic Process Automation) project by identifying the scope to auto annotation process for House-to-House auto cash reconciliation.
• Part of business resiliency project migrated 4 FTE worth APAC accounts moved to Manila in the month of April and May in two phases. This has increased the scope of more work from Onshore and from Clients
• Ongoing process of winning new clients for more existing and new business by providing service excellence
• Reviewing SLA and SLD documents for new clients, liaising with conversion team for any assistance from client and broker. Nominated as SPOC for BRD and FRD document for new/upcoming processes
• Managing the BR documents for our department. Coordinator to monitor BR tests & updating the BR portal with all DR/BR/Wellness Tests and ensuring all employees periodically attend the BR trainings.
• TLM Recon transformation from SSR to TLM 1 TLM 1.1, 2.1, 2.6 & E2E reconciliation on TLM.
• Review and Research to identify the root cause of the break, perform quality check of Cash recon, position recon. Identify the variances and allocate it to responsible parties for permanent resolution.
• Aged break analysis and working towards resolution.
• Experience in DAG (Data Administration Group) function which includes account opening/modification/closing on TLM, SWIFT & Non-Swift feeds monitoring and feeds loading, STIF setup, balance adjustments.
• BAU, Handling escalations, Performance management & Reporting, Appraisals, Leave & Attrition management.
• Attending weekly calls for regular updates/feedback and process improvement discussions.
• Part of the RPA (Robotic Process Automation) project where identified scope to automate the existing manual work to improve on efficiency (Custody Statements Downloads & uploads in TLM).
• Migrated the Review function from Pittsburgh (USA) to India for 6 clients' i.e. Approx. 650 portfolios/accounts. (Includes managing the documentation of the entire project too).
• Led the Pune > Chennai migration for 12 clients in total, i.e. Approx. 1050 portfolios.
• Increasing the scope of existing business/clients in Pune. Getting people cross- trained on new activities (web-based training).
• For the new migrations and transformations which included putting all documents in place which are complied with all necessary requirements, Training Documents, FTE Analysis, Technology sign-offs, SLA, SOPs, Escalation Matrix & Assignment Matrix.
• Managing the BR documents for department. Coordinator to monitor BR tests & updating the BR portal with all DR/BR/Wellness Tests and ensuring all employees periodically attend the BR trainings.
• Worked for Capital Markets Trade Recap process along with successfully getting cross skilled on DTCC process
• Resolving discrepancies in trade transaction for Swaps
• Uploading of trades on DTCC platform
• Uploading of trades and request counterparties to affirm/upload trade
• Identify discrepancies with counterparties and collect adequate information which would help resolve query
• First point of contact with client for errors and escalations
• Preparing Daily Reports and Weekly Scorecard Reports and sending them to internal and External stakeholders
Project 1, TLM auto annotation for the cash breaks from accounting side to STP (Straight through Processing) – BNY Mellon
Project 2, Change management project from existing recon tool to globally accepted TLM recon application for recon process – BNY Mellon
Project 3, Driven business resiliency project (BCP) in India from one location to another location by lift and shift half of the business, including
planning, training and go live of the entire project – BNY Mellon
Project 4, Change management project for Investor services and Investor accounting (Transfer Agency) moved data from one application to
another application including preparation of test case and testing of the application – Northern Trust
Project 5, Preparation of SLA tracker checklist for business units which has dependency on upstream and downstream processes – Northern Trust
Establish and maintain strong and cooperative relationships with all internal/external clients to foster a cooperative environment for the resolution of problems and/or errors.
Ensuring highest standards of excellence, transparency and compliance with all external regulations, accounting and financial management standards and internal policies and procedure.