Doaa Albayati
Waukee,IA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Trainer
Lifeserve Blood Center
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
Phlebotomy Team Lead
Lifeserve Blood Center
01.2022 - Current
- Improved patient satisfaction by consistently providing efficient and accurate blood draws.
- Enhanced team morale with effective communication and proactive problem-solving strategies.
- Streamlined the phlebotomy process for better time management and increased daily test completion rates.
- Facilitated cross-training initiatives to enhance overall team skills and versatility in various aspects of phlebotomy responsibilities.
- Coordinated inventory management for necessary supplies, ensuring smooth daily operation without any shortages or delays.
- Maintained compliance with safety protocols, minimizing workplace accidents and needlestick injuries.
- Created a supportive atmosphere within the team by recognizing individual achievements and celebrating successes together as a group.
- Developed training materials to ensure consistent skill development among team members.
- Assisted new hires in adapting quickly to their roles through comprehensive orientation programs.
Problem Solver and Prosseser
Amazon
11.2019 - 01.2022
- Defined problem to identify, prioritize and select alternatives.
- Looked outside known experience to find solutions and produce results.
- Employed various tools and equipment to find solutions to difficult or complex issues.
- Researched and extracted data to complete tasks.
Leadership Team Member
JCPenney
02.2016 - 04.2020
- Mentored junior team members, fostering a culture of continuous learning and skill development.
- Mentored and guided employees to foster proper completion of assigned duties.
- Led change management efforts, successfully navigating organizational transitions while maintaining employee morale and engagement.
- Increased employee retention by designing and implementing comprehensive training programs.
Salon Manager
Beauty Salon
07.2011 - 09.2015
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Managed cash flow, business transactions, banking, and accounting processes.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
Education
No Degree - Accounting
Des Moines Area Community College
Ankeny, IA09.2026
Skills
New Hire Training
Planning and coordination
Public Speaking
Creative Problem-Solving
Leadership Development
Remote Learning
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Phlebotomy Team Lead
Lifeserve Blood Center
01.2022 - Current
Problem Solver and Prosseser
Amazon
11.2019 - 01.2022
Leadership Team Member
JCPenney
02.2016 - 04.2020
Salon Manager
Beauty Salon
07.2011 - 09.2015
Trainer
Lifeserve Blood Center
No Degree - Accounting
Des Moines Area Community College
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