Summary
Overview
Work History
Education
Skills
References
Timeline
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DODD M. HANNEMAN

Thornton,CO

Summary

Dynamic casino operations leader with a proven track record at Johnny Nolon’s, driving operational efficiency and enhancing guest experience. Expert in strategic leadership and project management, successfully implementing market-leading service programs and optimizing performance across multiple venues. Adept at budgeting and financial management, fostering team engagement, and ensuring regulatory compliance.

Overview

27
27
years of professional experience

Work History

Consultant

RM Central
04.2025 - 01.2026
  • Hired by client to create and advise on feasibility of casino operation in Colorado including but not limited to; projected financials, operational and capital budgets, patron loyalty and marketing matrices, overall casino design, logo, sub-branding, internal and external signage, restaurant, and FOH environments.
  • Designed market leading guest service program.

VP/General Manager

Johnny Nolon’s and Colorado Grande Casino
Cripple Creek, CO
06.2024 - 02.2025
  • Oversaw daily operations of two casinos, including gaming floor management, hotel, food & beverage, security, and guest services to ensure smooth, compliant, and profitable performance.
  • Developed enterprise-wide processes to support sale transition and operational efficiency.
  • Coordinated strategic transitions and compliance framework for asset sales.
  • Led hiring, training, scheduling, and performance management for all casino staff, improving retention and team engagement.

Director of Casino Operations

RCI Casino Management
Central City, CO
08.2023 - 06.2024
  • Developed casino enterprise systems for company expansion into the Casino industry in Colorado and other strategic markets including but not limited to organizational charts, cultural development, budgetary and marketing plans, and turnkey casino operations program.

Regional General Manager

Johnny Z’s Casino, Z Casino, Grand Z Casino, Dragon Tiger Casino
Black Hawk, CO
10.2011 - 01.2023
  • Oversaw three casinos, 1200+ gaming devices, twenty tables, nine bars, seven restaurants, gas station, and convenience store and over 400 team members at its peak.
  • Directed multi-site casino operations to optimize performance and guest satisfaction. Increasing revenue and market share for seven (7) consecutive years.
  • General coordination of multiple large projects not limited to but including slot management system installation, casino remodel, and property rebrand.
  • Spearheaded the implementation of market leading guest service program.

Assistant General Manager/Director of Operations

Riviera Casino
Black Hawk, CO
01.1999 - 10.2011
  • Oversaw all gaming operations including but not limited to Slots, Tables, and Cage.
  • Implemented technology and security upgrades to enhance guest experience and gaming operations.
  • Additional roles held; Slot Manager, Operations Manager, Compliance Officer, Interim Human Resources Director (3 occasions) and Director of Security and Surveillance.

Education

MASTER’S DEGREE - Organizational Leadership, Occupational Dynamics & Organizational Development

Ashford University
Online

CERTIFICATE - Gaming Management

University of Nevada
Reno, NV

Skills

  • Strategic Leadership
  • Casino operations
  • Operational efficiency
  • Team Building and Mentorship
  • Effective communication
  • Multitasking and organization
  • Data Analysis & Interpretation
  • Budgeting & Financial Management
  • Project Management
  • Marketing Strategy
  • Guest Experience
  • Regulatory Compliance
  • Security & Risk Management

References

Available upon request

Timeline

Consultant

RM Central
04.2025 - 01.2026

VP/General Manager

Johnny Nolon’s and Colorado Grande Casino
06.2024 - 02.2025

Director of Casino Operations

RCI Casino Management
08.2023 - 06.2024

Regional General Manager

Johnny Z’s Casino, Z Casino, Grand Z Casino, Dragon Tiger Casino
10.2011 - 01.2023

Assistant General Manager/Director of Operations

Riviera Casino
01.1999 - 10.2011

MASTER’S DEGREE - Organizational Leadership, Occupational Dynamics & Organizational Development

Ashford University

CERTIFICATE - Gaming Management

University of Nevada
DODD M. HANNEMAN