Dodds Rivera
West Covina,California
Summary
Highly organized and dependable candidate adept at managing multiple priorities with a positive attitude. Demonstrates a strong willingness to take on additional responsibilities to meet team goals. Detail-oriented team player with exceptional organizational skills, capable of handling multiple projects simultaneously while maintaining a high level of accuracy. Hardworking and passionate job seeker with a strong focus on organization, eager to secure a position. Committed to supporting the team in achieving company objectives. Seeking a full-time position that offers professional challenges and allows for the utilization of interpersonal skills, excellent time management, and problem-solving abilities.
Overview
25
25
years of professional experience
Work History
Systems Administrator/Messaging Engineer
Warner Bros Discovery
06.2016 - 07.2024
- Throughout my career, I have transitioned from the role of Systems Administrator to my current position as Messaging Administrator
- I began my journey at TEN (The Enthusiast Network) and navigated through several mergers until landing at WBD (Warner Bros / Discovery)
- Working with these esteemed companies has afforded me the opportunity to play a pivotal role in messaging migrations between on-site legacy exchange systems and various cloud services, as well as facilitating transitions between Microsoft and Google Cloud services
- Managing a user base exceeding 50,000 users, in addition to numerous shared resources such as Security groups, Distribution Groups, and Shared mailboxes, while also handling the onboarding and offboarding of users, made messaging operations at WBD a challenging yet rewarding endeavor.
Network Administrator
KOA Corporation
05.2013 - 06.2016
- I am one of two IT support engineers at KOA Corporation, where I provide support for over 100 personnel across 6 sites and manage more than 20 servers within our enterprise architecture
- This role encompasses a wide range of IT responsibilities, including end-user support, server maintenance, contract negotiations, and strategic planning for future growth
- KOA Corporation is a Traffic Engineering firm focused on traffic shaping and analysis to improve traffic flow and safety for cyclists
- Our engineers utilize cutting-edge software such as TransCAD and Autodesk CAD in a networked environment
- Apart from the engineering tasks, the IT team is also responsible for storing past projects and managing archives
- Additionally, I am entrusted with creating user manuals and instructions to ensure that our clients can easily comprehend and follow them without encountering any difficulties.
System Engineer
Creative Circle, Inc.
05.2012 - 11.2012
- I was brought on board to assist in devising and executing a maintenance plan, as well as to design and deploy new servers within a Microsoft environment that is currently transitioning to cloud-based computing
- I have successfully deployed multiple servers and relocated three offices to physical locations, each equipped with several servers running database and application servers in a Hyper-V environment
- Furthermore, I have designed and configured the backup system, incorporating Double-Take Replication and Symantec’s Backup Exec, while establishing offsite Disaster Recovery (DR) through Iron Mountain for our monthly backups
- The primary operational application utilized is FileMaker
- Additionally, during the recent office relocations, I constructed their local networks by deploying POE HP switches to power and interconnect VOIP services and fulfill their other networking requirements.
Network Administrator & New Store Project Manager
Hot Topic Inc.
09.2007 - 05.2012
- As a pivotal member of the Advancement Services team, this role entails overseeing all facets of network administration, encompassing servers, desktop systems, communication hardware/software, and office systems
- Reporting directly to the Department Manager & CIO, my responsibilities include network administration (comprising backup, security management, user account management, e-mail systems, internet access, and office systems and applications support), as well as providing support for server, network, and desktop hardware, software, and applications
- I conduct technology needs assessments, deploy hardware and software to optimize resource utilization, plan, implement, and maintain the network and computing infrastructure, manage small to medium-sized projects within agreed budgets and timelines, contribute to technology planning through continuous research, and demonstrate proficiency in Windows servers and desktop products
- Additionally, I possess expertise in setting up remote access for users, administering a network of 250+ nodes including firewalls, supporting networked printers and photocopiers, and staying abreast of current communications devices and protocols
- My role also involves orienting and training new staff, negotiating hardware/software service contracts with vendors, managing multiple projects concurrently, supervising, coaching, and mentoring network services assistants, facilitating change management, and exhibiting exceptional verbal and written communication skills.
Acting Data Center Mgr. & Facilities Mgr. / POP Engineer
Megapath Inc.
10.2002 - 09.2007
- In my role as the manager of the Costa Mesa Data Center at Netifice Communications, I oversee the installation and operation of new data lines and circuits within the Data Center to accommodate new Collocation Clients
- This involves ensuring that clients receive their required power specifications, space allocations, and any other connectivity provisions they may need
- Additionally, I am responsible for maintaining the Data Center, which includes conducting scheduled power and backup power testing, maintaining backup generators, and upholding cleanliness standards within the facility
- Furthermore, I manage all 30 of Netifice's Nationwide Points of Presence (POPs), which entails maintaining relationships and escalation paths with vendors, overseeing security clearances, coordinating remote technical assistance, and overseeing POP build-outs and closures
- I collaborate closely with our Backbone Engineering team to activate backbone circuits and configure Cisco 7500 series routers for deployment in the field for our backbone network
- This involves maintaining relationships with Cisco for the RMA processes and ensuring access to the technical data necessary to keep the network up to date
- I am also responsible for maintaining an up-to-date database of all inventory, deployed equipment, and stocked items
- Moreover, I collaborate with other departments within the company to enhance overall operations
- This includes overseeing circuit installations for both clients and internal use, as well as installing the necessary equipment to interconnect these circuits, such as T1 lines, OC circuits, xDSL circuits, POS circuits, and other connections
- I work closely with the Activations Department and Network Operations Center (NOC) to troubleshoot problematic lines and equipment, serving as a valuable resource for individuals in these departments.
Technical Services Engineer Level III/Project Leader for Tosco Project (National Level)
Datatec Systems
06.1999 - 03.2000
- I have a national work experience installing Radiant-designed Point of Sale computers in renowned establishments such as 'Circle K/76' and 'Smile Gas.' In my role as Project Leader, I was responsible for scheduling, documentation, creating manuals and technical sheets, and training new employees and help desk personnel
- Additionally, I have undertaken the installation of Cisco Routers on a national scale for another project
- This project involved installing, configuring, and testing Cisco 3810 and 2620 Routers for WAN services, including T1 and ISDN connections
- The successful completion of these tasks required strong troubleshooting skills to ensure a seamless turnover within tight time constraints.
Education
Bachelor of Science - Telecommunications Management
DeVry Institute of Technology
Pomona06.1999
Associate of Science - Graphic Communications
Don Bosco Technical Institute
Rosemead, CA06.1988
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Excellent Communication
- Multitasking Abilities
- Computer Skills
- Organizational Skills
- Calm Under Pressure
- Active Listening
- Organization and Time Management
- Decision-Making
- Problem Resolution
- Verbal Communication
Websites
Areasoftraining
- Bachelor of Science in Telecommunications Management, DeVry Institute of Technology, 06/1999
- Associate of Science Degree in Graphic Communications, Don Bosco Technical Institute, 06/1988
Educationalhighlights
- MS Office 365
- MS-DOS
- Windows OS
- Cisco OS
- MS Cloud Services
- MS PowerShell
- Windows Server
- Netopia OS
- MS Hybrid Exchange
- Google Cloud Suite
- Visio Professional
- Cisco VPN
- Meraki Cloud Services
- Google Cloud Admin
- Apache WebServer
- Cisco VoIP
Studentactivitieshobbies
- Member of the DeVry Advocates for 7 out of 8 semesters
- Member of the International Telecommunications Management Association (ITMA)
- Involved with the Hiyas Filipino Club (CSULA) in the aspects of Leadership, Cultural and political relations within the community and other universities and organizations.
Cover Letter
Dear Sir/Madam,
I am an experienced Senior Network Administrator and Systems Administrator with a Bachelor of Science in Telecommunications Management and an Associate of Science in Graphic Communications. Currently, I have been working at Warner Brothers/Discover as a Systems Administrator and Messaging Engineer. I am actively seeking a networking-focused IT position within your esteemed company. My extensive experience in the field, gained from both my current role and previous positions, reflects my deep passion for the telecommunications industry and my confidence in making a significant impact in a dynamic, high-pressure environment.
Active involvement in extracurricular activities during my academic years and within the community has sharpened my ability to excel in roles of responsibility and effectively lead diverse teams.
I am certain that working at your organization would allow me to utilize my training and experience for the mutual benefit of your company and myself. This opportunity would enable me to further develop my skills and knowledge, ultimately positioning me as a valuable asset to your team.
Please find my detailed resume attached for your perusal. I am ready to provide any additional information or documentation you may need. I am excited about the prospect of discussing how my qualifications align with your company's requirements. Thank you for considering my application. I eagerly await your response.
Warm regards,
Dodds Rivera
DR: dr
Enclosures
References
- Jody Weingart, Regional Manager, Datatec Systems, 207 Bermuda Dunes, Ontario, CA, 91762, (909) 983-2949
- Mark Castro, Systems Engineering Manager, Megapath, 1401 West Longhill Drive, Monterey Park, CA, 91754, (626) 318-5875
- John Mundy, POP Engineer, Megapath, 24459 Madison Street, Torrance, CA, 90505, (310) 714-2049
- Ed Matzen, R.N., County of Los Angeles, 1055 Ackley Street, Monterey Park, CA, 91755, (626) 573-0090
- Josela Daroya, Network Operations Center Engineer, Maintech, 25212 Stockport St., Apt. 6, Laguna Hills, CA, 92653, (949) 636-5594
- William Custodio, Systems Engineer, Megapath, 13672 Amber Road, Chino, CA, 91710, (909) 702-4494
- Mark Lozada, NOC Engineer, Cenic, 19853 Calle Senita, Walnut, CA, 91789, (909) 374-4257
- David Chen, System Administration, Hot Topic, 802 W Naomi Ave., Unit E, Arcadia, CA, 91007, (626) 245-0047
- Shahrouz Sean Jahanshahi, Systems Engineer, Cisco Systems, 9155 E. Nichols Avenue, Suite 400, Englewood, CO, 80112-3443, (720) 875-1303, (800) 365-4578
- Jason Hirdler, NOC Supervisor, MySpace, 2510 Alfred Street, Lakewood, CA, 90712, (562) 984-3933, (562) 233-1642
Languages
Tagalog
Timeline
Systems Administrator/Messaging Engineer
Warner Bros Discovery
06.2016 - 07.2024
Network Administrator
KOA Corporation
05.2013 - 06.2016
System Engineer
Creative Circle, Inc.
05.2012 - 11.2012
Network Administrator & New Store Project Manager
Hot Topic Inc.
09.2007 - 05.2012
Acting Data Center Mgr. & Facilities Mgr. / POP Engineer
Megapath Inc.
10.2002 - 09.2007
Technical Services Engineer Level III/Project Leader for Tosco Project (National Level)
Datatec Systems
06.1999 - 03.2000
Bachelor of Science - Telecommunications Management
DeVry Institute of Technology
Associate of Science - Graphic Communications
Don Bosco Technical Institute