Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dody Cantrell

Anchorage,AK

Summary

Hardworking and passionate job seeker with strong organizational and retail skills eager to secure the Store Manager position. Ready to help team achieve company goals.

Overview

23
23
years of professional experience

Work History

Executive Team Leader, Human Resources

Target
03.2019 - Current
  • Oversaw employee benefits program, optimizing offerings to attract and retain skilled professionals.
  • Implemented an efficient onboarding process for new hires that promoted rapid acclimation into company culture.
  • Collaborated with executive leadership to align HR strategies with organizational goals.
  • Increased talent retention by developing effective performance management processes.
  • Created opportunities for professional growth by organizing workshops or seminars focused on skillbuilding.
  • Ensured compliance with all relevant labor laws and regulations, mitigating potential legal risks.
  • Facilitated open lines of communication between employees and management, promoting a positive work environment.
  • Conducted thorough exit interviews with departing employees; gathering valuable insights into areas needing improvement.
  • Orchestrated store-wide events to boost morale, foster teamwork, and enhance overall job satisfaction levels among staff members.
  • Reduced employee turnover rates by implementing proactive solutions addressing common issues.
  • Fostered a diverse and inclusive workplace culture through targeted initiatives and education.
  • Managed recruitment efforts, ensuring timely placement of top-tier candidates for key positions.
  • Evaluated HR metrics regularly, identifying trends and making data-driven decisions for continuous improvement.
  • Developed succession planning initiatives to ensure ongoing leadership continuity within the organization.
  • Provided coaching and guidance to managers on effective leadership techniques and conflict resolution strategies.
  • Managed payroll processing accurately while adhering to strict deadlines for timely disbursement of salaries to employees.
  • Enhanced employee satisfaction by implementing comprehensive training and development programs.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Supported the stores sales and operations as the Leader on Duty.
  • Improved overall team performance with regular coaching, mentoring, and employee development initiatives.
  • Oversaw daily operations, ensuring adherence to regulatory requirements, organizational policies, and industry standards.
  • Enhanced customer satisfaction with exceptional service delivery and timely issue resolution.
  • Led cross-functional teams for streamlined communication and efficient project execution.
  • Built relationships with team members to encourage willingness to address concerns and issues.

Human Resources Manager

Lowes
11.2017 - Current
  • Recruit, staff, and onboard hourly, salaried and seasonal employees
  • Develop leadership skills and support Department Managers and Assistant Store Managers
  • Employee development and succession plan
  • Responsible for employee engagement, manage all personal records, driver qualification files, schedule, manage all employees leaves including personal and FMLA
  • Planned and manage open interview seasonal hiring events, attend job fairs and recruitment opportunities
  • Selected as a Lowe’s Brand Ambassador
  • Plan and organize all store employee meetings, events and trainings
  • Investigate employee relations issues and escalate when needed
  • Manage corrective actions and terminations.
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Motivated employees through special events, incentive programs, and constructive feedback.

Club Manager

The Alaska Club
10.2013 - 11.2017
  • Manage the production and operational requirements of the newest location including a yoga studio, 24 hour fitness center and retail
  • Recruit, hire, train, manage, schedule, and coach all employees
  • Implemented, planned and managed all club job fairs
  • Daily reports to Supervisor, daily meetings with Department, weekly reports and planning with Club leadership group
  • Partner with the community in special events/ represent The Alaska Club at events
  • Planned and executed internal events to promote member retention and nonmember recruitment
  • Planning, and managing The Alaska Club State Fair booth operations and employees
  • Grew the Spa amenities membership from virtually 0 to 40% of all new memberships.
  • Enhanced club membership by implementing targeted marketing strategies and exceptional customer service.
  • Increased staff performance and engagement via motivational leadership.
  • Cultivated positive relationships with local businesses to create mutually beneficial opportunities for collaboration.

Director of Admissions

Charter College
04.2009 - 03.2013
  • Managed the daily operations of the Department of Admissions including staff of 25 employees across 4 locations (Anchorage, Wasilla, Trades, and Online)
  • Oversaw all hiring, training, and evaluation of Admissions Department for the Alaska and Online Campus
  • Planned and executed weekly meetings including: marketing, orientation, job shadowing/training, referral and team motivation campaigns, financial aid file review, and goal planning
  • Assisted in the creation of goals (annual/module) related to student enrollment, annual budget preparation and evaluation of policy and procedures
  • Assigned as acting Campus President when President was out of office
  • Received President’s Award (Recognition in positive attitude, integrity, outstanding customer service, performance, participation, and teamwork) – 2011, 2012
  • Distinguished Director (ability to exceed all performance metrics) four (4) times – 2012, 2013
  • Served on the President’s Council (discussed campus issues and solutions), served on the Innovation Team to create new Admissions Policy’s for the company, took part in open planning meetings to establish new ventures, policies and procedures
  • Ranked #3 Admissions Representative in the company (campuses based in California, Washington, and Alaska) in new student starts for school years 2010 - 2011.
  • Conducted regular evaluation of admission policies and procedures, making necessary adjustments to maintain alignment with institutional objectives.
  • Served as primary contact for coordination of application screening and tracking, visit and interview arrangement and marketing communications.
  • Increased enrollment rates by developing and implementing strategic recruitment initiatives.

Assistant Manager

Nordstrom
02.2007 - 04.2009
  • Co-managed 50 employees including 11 managers
  • Oversaw the management of cosmetics inventory
  • Assisted with hiring, training, termination, evaluations of Cosmetic Department Staff
  • Coordinated with Cosmetic Vendors and Artists in event planning and merchandising
  • Planning, directing the daily operations of the Cosmetic’s Department.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.

Clinique Cosmetics Counter Manager

Gottschalks/Macy’s/Nordstrom
06.2001 - 02.2007
  • Planning, directing the daily operations of the Clinique Cosmetics Counter
  • Mentored Northwest counter managers
  • Trained Northwest Make-up Artists, Beauty Advisors, and Counter Managers
  • Oversaw the hiring, training, and termination of counter staff
  • Coordinated with Clinique Account Executive and Artists in event planning and merchandising
  • Was the first Clinique representative in Alaska to join the Millennium Club- sales over $200,000 (2003)
  • Achieved Pace Setter status/recognition at Nordstrom- sales over $200,000 (2007).
  • Assisted customers in selecting appropriate skincare routines tailored to their specific needs, resulting in higher satisfaction rates among clientele.
  • Boosted customer satisfaction by providing personalized beauty consultations and product recommendations.
  • Streamlined operations by creating efficient scheduling systems that maximized employee productivity while reducing labor costs.

Education

Bachelor of Arts in Journalism - Marketing and Public Relations

University of Anchorage, AK
Anchorage, AK

Skills

HR policies and procedures

Organizational Culture

Diversity and Inclusion

Employee Relations

Organizational Development

Recruitment Strategies

Mentoring and Coaching

Internal Communications

Onboarding and Orientation

Workforce Planning

Succession Planning

Retention Strategies

Human Resources Operations

Training and mentoring

Microsoft Office proficiency

Leadership Development

Employee Onboarding

Recruitment and hiring

Staff Management

Training development

New Employee Orientation

Employee Retention

Payroll Administration

Compliance

Corrective Action Planning

Relationship building and management

Goals and performance

Business development and planning

Team Development

Timeline

Executive Team Leader, Human Resources

Target
03.2019 - Current

Human Resources Manager

Lowes
11.2017 - Current

Club Manager

The Alaska Club
10.2013 - 11.2017

Director of Admissions

Charter College
04.2009 - 03.2013

Assistant Manager

Nordstrom
02.2007 - 04.2009

Clinique Cosmetics Counter Manager

Gottschalks/Macy’s/Nordstrom
06.2001 - 02.2007

Bachelor of Arts in Journalism - Marketing and Public Relations

University of Anchorage, AK

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