Accomplished Operations Manager with a proven track record at Chicagoland Moving and Storage, enhancing operational efficiency and employee performance. Expert in Operations Management and Team Leadership, I've significantly improved customer satisfaction and streamlined processes. Skilled in MS Office and adept at fostering professional growth, bring a dynamic approach to achieving business objectives. Seasoned Operations Manager and talented leader with five years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.